Patient Access Operations Lead: Scheduling & Service Excellence

Northwestern Medicine group

Northwestern Medicine seeks a Patient Access Ops Coordinator in Illinois to deliver exceptional customer service and manage staff scheduling across multiple sites. The role emphasizes coaching, policy access, and ensuring efficient patient check-in processes.

Qualifications include 4–7 years in health care or customer service, strong English communication, and basic computer skills. This full-time position monitors performance and supports patient satisfaction goals.

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Vacancy posted 1 day ago

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