Customer Service Representative

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Vision insurance
• Free uniforms
• Paid time off

Benefits/Perks

• Medical insurance
• Dental insurance
• Vision insurance
• 401K retirement with company match
• Vacation, paid time off

Job Summary

Culligan Water is seeking an individual with experience working in a fast-paced environment providing high level of customer service. The Customer Service Representative works directly with customers to discuss scheduling, billing, processing payment, resolve problems, and meet related needs. To be a successful Customer Service Representative, you should be detail-oriented, organized, and have strong interpersonal and communication skills.


Responsibilities

• Extensive problem-solving and helping to manage customer accounts
• Schedule service and delivery orders
• Coordinate schedules with the service/operations team
• Refer unresolved customer grievances to designated departments for further investigation
• Strong phone skills
• Able to multi-task and follow up on daily task
• Experience in appointment routing preferred but will train the right person.

Qualifications

• High school diploma or GED
• Must have In-Office customer experience
• Call Center experience preferred but willing to train the right person
• Minimum of two years of In-Office customer service experience required
• Strong time management and project management skills
• Proficient in Microsoft Office (word, excel, outlook)
• Excellent communication skills, both written and verbal
• Must provide prior Work Reference

About Culligan

As the world's leading water experts, we are dedicated to delivering high-quality water solutions to residential, commercial, and industrial customers. Culligan International offers technologically advanced, state-of-the-art water filtration products, including water softeners, water filtration systems, industrial water treatment solutions, drinking water systems, and whole-house filtration systems.


About Culligan

Great tasting water. Brighter future. Bigger job opportunities. Culligan is making a real difference in the lives of people all over the world by providing better, cleaner water through our suite of innovative products and exceptional customer service. Join the Culligan team. Apply for a job now.

Culligan provides healthy, delicious water for our customers in their homes, offices, businesses, and industrial facilities around the world. Our complete line of water softeners, water filtration systems, commercial and industrial water treatment solutions, drinking water systems, whole-house filtration systems and bottled water delivery options set the standard in the water treatment industry.

This location is independently owned and operated. Your application will go directly to the owner, and all hiring decisions will be made by the management of this location. All inquiries about employment at this location should be made directly to the location owner, and not to Culligan Corporate.