Customer Service Representative
Culligan 37FL
Job Description
Job Description
Benefits:
- 401(k) matching
- Dental insurance
- Health insurance
- Vision insurance
- Free uniforms
- Paid time off
- Medical insurance
- Dental insurance
- Vision insurance
- 401K retirement with company match
- Vacation, paid time off
Culligan Water is seeking an individual with experience working in a fast-paced environment providing high level of customer service. The Customer Service Representative works directly with customers to discuss scheduling, billing, processing payment, resolve problems, and meet related needs. To be a successful Customer Service Representative, you should be detail-oriented, organized, and have strong interpersonal and communication skills. Responsibilities
- Extensive problem-solving and helping to manage customer accounts
- Schedule service and delivery orders
- Coordinate schedules with the service/operations team
- Refer unresolved customer grievances to designated departments for further investigation
- Strong phone skills
- Able to multi-task and follow up on daily task
- Experience in appointment routing preferred but will train the right person.
- High school diploma or GED
- Must have In-Office customer experience
- Call Center experience preferred but willing to train the right person
- Minimum of two years of In-Office customer service experience required
- Strong time management and project management skills
- Proficient in Microsoft Office (word, excel, outlook)
- Excellent communication skills, both written and verbal
- Must provide prior Work Reference
As the world’s leading water experts, we are dedicated to delivering high-quality water solutions to residential, commercial, and industrial customers. Culligan International offers technologically advanced, state-of-the-art water filtration products, including water softeners, water filtration systems, industrial water treatment solutions, drinking water systems, and whole-house filtration systems.
Vacancy posted 18 days ago
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