W2 (Contract) || Client Support Technician || Jackson, MS 39201 || Onsite

Role : Client Support Technician

Estimated Duration : 1 year; highly possible for long-term extension

Location : Jackson, MS 39201

100% Onsite

Shift Start Time: 8 to 5 pm / 40 hours per week

Description:

Provides a full range of on-site and remote end-user support for the client network. Repair desktop PCs, laptops, printers, monitors,

and mobile devices. Install, configure, and update operating systems and office applications. Respond to help desk requests via

phone, chat, or in person. Log, track, and resolve issues using ticketing systems. Set up new workstations and manage onboarding or offboarding tasks, including user account creation and permission setups. Maintain inventory records for hardware, software

licenses, and IT supplies. Escalate complex or network-wide issues to senior system or network administrators.

Required Skills/Experience:

Any Associate's/Bachelor's degree in Information Technology or Computer Science. 1 to 4 years of relevant IT support or service desk experience.

Knowledge of Windows 10/11 and Microsoft Office 365, Azure/Active Directory, basic networking (DNS, DHCP, TCP/IP), and endpoint security tools. Strong communication, patience, customer service mindset, and problem-solving abilities

Preferred/Not Required:

Preferred skills/experience CompTIA A+, CompTIA Network+, or Microsoft credentials are preferred.

Education Level:

HS or GED

Best Regards,



Noblesoft Technologies Inc.

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