Account Manager/Specialty Account Manager, Nephrology- Orange County & Inland Empire, CA

Career Category Sales Job Description Territory covers: Orange County and Inland Empire, CA Join Amgen’s Mission of Serving Patients At Amgen, if you feel like you’re part of something bigger, it’s because you are. Our shared mission—to serve patients living with serious illnesses—drives all that we do. Since 1980, we’ve helped pioneer the world of biotech in our fight against the world’s toughest diseases. With our focus on four therapeutic areas –Oncology, Inflammation, General Medicine, and Rare Disease– we reach millions of patients each year. As a member of the Amgen team, you’ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives. Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you’ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career. Live What you will do Let’s do this. Let’s change the world. In this vital role In this vital role you will be responsible for representing KRYSTEXXA to physicians and health care professionals, establishing product sales, and performing total territory account management. The Specialty Account Manager is responsible for representing Amgen products to physicians and healthcare professionals, establishing Biotech/Infusion product sales, and performing total territory account management. The NSAM is also responsible for providing account management support to Rheumatology accounts within a specific geography. Develops a comprehensive and effective territory business plan aimed at achieving and exceeding annual sales goals established by commercial leadership. Promotes KRYSTEXXA within approved labeling in a comprehensive, fair and ethical manner that is consistent with industry specific and corporate legal and regulatory guidelines. Develops strong customer relationships by better understanding the customer’s needs and goals and communicating those needs and goals to other Amgen team members. Serves as a resource/consultant to customers and Amgen staff regarding local, regional and national payer policies, reimbursement regulations and processes (i.e., eligibility and benefit verification, prior-authorization, billing, coding, claims, and appeals/denials), Medicare and Medicaid rules and regulations, and OSHA and HIPAA compliance as related to Amgen products. Consistently meets or exceeds corporate sales goals. Communicates territory activity in an accurate and timely manner as directed by management. Provides feedback to sales and commercial leadership, colleagues, marketing, and other internal departments about changing environment and results. Adheres to the Amgen’s compliance policies and guidelines as well as any other applicable guidelines, including but not limited to the PhRMA code. Successfully completes all Amgen training classes. Completes administrative duties in an accurate and timely fashion. Manages efforts within assigned promotional and operational budget. Maximizes use of approved resources to achieve territory and account level goals. Must be able to work closely with and effectively collaborate across all divisions within the GBU to achieve business objectives. Attends medical congresses and society meetings as needed. Perform such other tasks and responsibilities as requested by management from time to time. Win What we expect of you We are all different, yet we all use our unique contributions to serve patients. The Specialty Account Manager we seek is a motivated professional with these qualifications. Basic Qualifications (Account Manager – Level 4) Bachelor's Degree and 3 years of sales experience within pharmaceutical, biotech or medical device industry or hospital sales experience Associate degree and 6 years of sales experience within pharmaceutical, biotech or medical device industry or hospital sales experience High school diploma/GED and 8 years of sales experience within pharmaceutical, biotech or medical device industry or hospital sales experience Basic Qualifications (Specialty Account Manager – Level 5) Doctorate degree & 2 years of collective account management experience, sales, & commercial experience Master’s degree & 6 years of collective account management experience, sales, & commercial experience Bachelor’s degree & 8 years of collective account management experience, sales, & commercial experience Associate degree & 10 years of collective account management experience, sales, & commercial experience Preferred Qualifications: Minimum of 2 years’ sales experience in Rheumatology therapeutic area. Buy and bill experience and success strongly preferred. Biologic/biotech sales and reimbursement experience strongly preferred. Rheumatology therapeutic area experience strongly preferred. Experience working with institutions and integrated delivery networks preferred. Experience working in a team environment which successfully partners with all Commercial Operations functions. Proficient in Microsoft Office. Professional, proactive demeanor. Strong interpersonal skills. Excellent written and verbal communication skills. Strong organizational, analytical and computer skills. Requires approximately 20-30% travel, including some overnight and weekend commitments. Thrive What you can expect of us As we work to develop treatments that take care of others, we also work to care for our teammates’ professional and personal growth and well-being. The expected annual salary range for this role in the U.S. (excluding Puerto Rico) is (Account Manager – Level 4) $145,311 - $196,597 (Specialty Account Manager – Level 5) $158,931 - $215,025. In addition to the base salary, Amgen offers a Total Rewards Plan comprising health and welfare plans for staff and eligible dependents, financial plans with opportunities to save towards retirement or other goals, work/life balance, and career development opportunities including: Comprehensive employee benefits package, including a Retirement and Savings Plan with generous company contributions, group medical, dental and vision coverage, life and disability insurance, and flexible spending accounts. A discretionary annual bonus program, or for field sales representatives, a sales-based incentive plan Stock-based long-term incentives Award-winning time-off plans and bi-annual company-wide shutdowns Flexible work models, including remote work arrangements, where possible. Application deadline Amgen's application deadline is 9/8 for this position; we will continue accepting applications until we receive a sufficient number or select a candidate for the position. Equal Opportunity Statement Amgen is an Equal Opportunity employer and will consider you without regard to your race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Salary Range USD - USD Company Overview Amgen is committed to unlocking the potential of biology for patients suffering from serious illnesses by discovering, developing, manufacturing and delivering innovative human therapeutics. This approach begins by using tools like advanced human genetics to unravel the complexities of disease and understand the fundamentals of human biology. Amgen focuses on areas of high unmet medical need and leverages its biologics manufacturing expertise to strive for solutions that improve health outcomes and dramatically improve people's lives. A biotechnology pioneer since 1980, Amgen has grown to be one of the world's leading independent biotechnology companies, has reached millions of patients around the world and is developing a pipeline of medicines with breakaway potential. For more information, visit and follow us on #J-18808-Ljbffr Amgen Inc. (IR)