Patient Access - Phone Scheduling Representative

We are seeking a tech savvy and customer focused Medical Scheduler to join our Otolaryngology practice and help us streamline our appointment scheduling process As a Medical Scheduler you will be responsible for supporting our patients with the online appointment system answering patient inquiries and assisting with patient check in and registration Your primary responsibilities will include scheduling and confirming patient appointments collecting patient information and ensuring accurate and up to date patient records You will also be responsible for responding to patient inquiries via phone and email and providing exceptional customer service to ensure a positive patient experience To be successful in this role you should have excellent communication skills strong attention to detail and experience using electronic medical records and scheduling software You should also possess a friendly and professional demeanor as well as a passion for delivering exceptional patient care We value our team members and are committed to providing a positive work environment where everyone can thrive We offer competitive compensation packages excellent benefits and opportunities for professional growth and advancement If you are a dedicated and compassionate Scheduler with a passion for Otolaryngology we encourage you to review the requirements below and apply for this exciting opportunity today. Required Education and Experience High school graduate or equivalent One year of related experience EEP Statement In order to provide equal employment and advancement opportunities to all individuals employment decisions will be based on qualifications and job related abilities We do not discriminate in employment opportunities or practices on the basis of race color religion sex national origin age disability ancestry sexual orientation marital status gender identity or any other characteristic protected by law We will make reasonable accommodations for qualified individuals with known disabilities unless doing so would result in undue hardship #J-18808-Ljbffr