Group Account Director (New York)

Company DescriptionThe Klick Group—comprising Klick Health (including Klick Katalyst and btwelve), Klick Media Group, Klick Applied Sciences (including Klick Labs), Klick Consulting, and Klick Ventures—is an ecosystem dedicated to realizing the full potential of our people and clients in life sciences. Founded in 1997, we have offices in New York, Philadelphia, Saratoga Springs, Toronto, London, São Paulo, and Singapore. Consistently named a Best Managed Company, Most Admired Corporate Culture, and Great Place to Work, Klick is committed to fostering a high-performance, people-first culture with creativity, collaboration, innovation, and impact across everything we do.
About our Client Services Craft
Our Client Services craft partners with clients across life sciences to understand their business challenges, bring forward strategic opportunities, and guide cross-functional teams in delivering impactful work. The team builds strong client partnerships, ensures operational excellence, and helps deliver programs that support brand and organizational goals.Job DescriptionThis role leads a portfolio of client accounts, ensuring exceptional delivery, strategic guidance, and strong partnership across teams. The position oversees client relationships, drives growth opportunities, and champions operational excellence. Working closely with cross-functional partners, the role ensures work is executed with accuracy, regulatory compliance, and a high level of client satisfaction.What You’ll Do: Manage a portfolio of accounts and drive overall client success Lead, mentor, and develop a high-performing client services team Guide project execution, ensuring compliance with processes and regulatory standards Oversee and manage project budgets, forecasting, and staffing needs Collaborate with cross-functional teams to deliver high-quality programsQualificationsRequired:10+ years of client service experience in the advertising industry5+ years of pharmaceutical or healthcare advertising experienceExperience managing $8–12M+ in scope and overseeing multiple brands or large accountsProven ability to build strong client relationships at the Director/Senior Director levelStrong financial acumen in forecasting, budgeting, and resource planningStrong presentation and communication skills
Desired:Experience contributing to account planning and identifying client growth opportunitiesKnowledge of US pharmaceutical and healthcare marketing regulationsAbility to lead client meetings and clearly communicate feedback to internal teamsExperience creating or reviewing scopes of work with project management partnersEnthusiasm for integrating AI into workflowsUniversity degree required; MBA preferredAdditional Information#LI-AS1 #LI-HybridThe base salary range for this position is between USD $170,000 to $210,000. The final amount offered will be determined based on several factors such as a candidate's work location, their unique skill set, education, and prior work experience.Our Commitment to Inclusion
Klick is consciously creating a culture where everyone can thrive and grow in their careers. We believe that our best work comes from our diverse backgrounds, perspectives, and skills. We strongly encourage members of historically underrepresented communities to apply, including Black people, Indigenous peoples, and other people of color, people with disabilities, people from gender and sexually diverse communities and people with intersectional identities. We're also committed to developing an inclusive, barrier-free recruitment process and work environment. Should you require any accommodation, please contact us at View email address on apply.placed-app.com and we will work with you to meet your accessibility needs and ensure you have a positive experience.SummaryType: Full-timeFunction: AdvertisingExperience level: DirectorIndustry: Marketing And Advertising