Support Analyst
BGSF
Overview We are seeking an experienced Application Support Analyst to join our Information Technology, Production Support team. The Application Support Analyst will be responsible for daily support of critical applications, with a unique focus upon Addepar. Responsibilities Assist in identifying, triaging, and resolving issues that arise within the Addepar platform Troubleshoot reporting, operational or processing errors within Addepar, propose and implement solutions. Partner with client and operations teams to on-board large client relationships with complex alternative asset holdings. Partner with the technology team to troubleshoot issues on the Addepar Public API Use Python scripts to help automate solutions for users Provide daily support to end users within the front, middle and back-office operations teams. Fulfill routine service requests submitted by end users in the front, middle and back-office systems. Monitor, triage, and resolve or escalate incidents created by end users and by the automated workflow system. Identify and escalate major incidents impacting critical business processes and systems. Execute deployment packages and upgrades on enterprise systems. Create and/or update knowledge base articles regarding procedures, workflows, user guides, process run books, etc. Analyze, propose and implement improvements to business processes, system performance and data integrity, to reduce manual processes and increase automation. Provide hands-on application support for mission critical systems. Work closely with other departments in the implementation of process improvements. Provide user application and process training. Provide end user application and process training, as required. Participate in an after-hours support rotation, typically one week every 4-5 weeks. Qualifications Bachelor’s degree is required, preferably in Information Systems, Information Technology, finance, accounting, an economics concentration or a related field. Minimum of 5 years of similar Application Support experience in a comparable environment. 2 years’ experience using Addepar required. Advent/APX, eFront or similar accounting product experience is a plus. Batch scheduling tools and workflow/job automation experience. Intermediate level knowledge of the SQL syntax. Seniority level Associate Employment type Full-time Job function Information Technology #J-18808-Ljbffr BGSF
$43.98k - $105.6k
...empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around... ...the job you're considering Capgemini is hiring an IT Support Analyst to provide enterprise-level technical support, manage incidents...SuggestedFull timeLocal areaRemote work$40.4k - $67.4k
Job Discipline Description Delivers remote (e.g., telephone, online) post-sale troubleshooting and diagnostic support services to ensure that all products and services function properly | Resolves technical support inquiries directly or indirectly through on-site and/or...SuggestedFull timeLocal areaRemote work$40k - $80k
...development. Our GPU cloud bolsters technical capabilities and directly supports strategic business outcomes, including cost management, rapid... ...future. About The Role Nscale is seeking a Support Desk Analyst to provide first and second-line technical support to both...SuggestedRemote workFlexible hours- ...A leading IT services provider is seeking a Telcor Support Analyst to provide advanced application support and ensure successful connectivity between laboratory instruments and the MEDITECH system. This entry-level position focuses on validating device integration and...SuggestedFull timeRemote work
CereCore
New York, NY1 day ago $30.27 - $45.73 per hour
Position Objective: This position will provide first line support for computer systems acting as a liaison between information systems and the remainder of the organization. Perform as part of a project management team for new systems, implementations, or enhancements...SuggestedFull timeImmediate startRotating shift- JOB SUMMARY Responsible for daily cash payments received thru Electronic Transfer Deposits (EFTs), mail and Credit Card payments are posted timely and accurately to the patient’s account. Works one on one with all collection agencies and spreadsheets. Responsible for all...Daily paidLocal areaFlexible hoursShift work
Miller County Hospital
New York, NY19 hours ago - Senior Support Analyst Precise Resource, Inc. is a leading privately held Women’s Business Enterprise specializing in Executive Search and head‑hunting services for Fortune 500 clients across the United States. We have been asked to assist our client in locating a Senior...Work experience placement
$62k - $78k
...Feinstein LLP (a 200+ user law firm in New York City) is seeking a skilled, motivated, and customer‑service focused Technical Support Analyst to join our Information Technology team. We are looking for someone who is passionate about technology, enjoys troubleshooting...Temporary workWork at officeLocal areaMonday to FridayShift workWeekend workHerrick, Feinstein LLP
New York, NY13 hours ago- ...Job Description Skip Hop is seeking an IT Support Analyst that will assist the Skip Hop Team in resolving any procedural or operating issues related to use of IT applications, products, or services. The IT Support Analyst will be responsible for differentiating when complex...Remote work
Skip Hop
New York, NY3 days ago $90k - $115k
...located in Wayzata, New York City, West Palm Beach, Geneva, Zug, Copenhagen, Singapore, and Scottsdale. Garda is seeking a Technical Support Analyst based in our New York Office. This role is the primary IT point of contact for employees in NY and serves as a hands‑on member...Work at officeGarda Capital Partners
New York, NY13 hours ago$90k - $115k
...115,000.00/yr Our client, a leading real estate private equity firm, is seeking an IT Analyst to join their team! This role will provide both first- and second-level technical support to internal staff, and will be responsible for delivering high-quality desktop and phone...16 hoursFull timeWork at officeMonday to FridayWeekend work- Our client, a prestigious mid-sized investment banking firm based in Midtown Manhattan, is seeking an IT Support Consultant to join their team. This person will work closely alongside the firm’s IT Manager to support day-to-day technology operations and provide hands-on...Remote work
- ...and brings deep expertise in finance and AI. Why This Role Matters We’re looking for a highly capable, fast-thinking Technical Support Analyst to help manage the increasing volume of technical support requests from our merchants (a Tabs customer). You will be the first...Full timeContract workWork at office
TABS inc.
New York, NY1 day ago - ...global network of students interested in finance & banking. Our analysts and partners work across six report streams - M&A Deals,... ...personal development and value creation go hand in hand. You will support all of FF’s operations, both internally and externally. You will...
- ...continues to grow. You will not be stuck in a corner doing basic ticket work all day. You will be hands‑on in a full cloud environment, supporting users, business‑critical applications, hardware, software, AV, mobile devices, and a mix of off‑the‑shelf and homegrown trading...Work at office
Infusive Solutions Inc
New York, NY2 days ago - ...A healthcare technology firm is seeking a Meditech Technical Support Analyst to provide operational support for Meditech EHR systems. Responsibilities include monitoring system performance and troubleshooting issues related to user connectivity and server management. Ideal...Remote work
ClinDCast LLC
New York, NY1 day ago $112k - $168k
...places, speaks too many languages, and reaches the wrong people too late. This role exists to fix that. As Harvey’s first Support Operations Data Analyst, you’ll own the analytics function for the User Operations org. You’ll build and maintain dashboards, reports, and...- Stratfield is seeking a Technical Support Analyst to provide hands‑on troubleshooting and diagnostic support for new and existing locations. In this role, you will follow up with sites to identify issues, help determine root causes, and work with internal teams to ensure...Contract workRemote work
$60k - $70k
Job Description Summary The Aumentum Technologies support team is seeking a Support Analyst to provide application support to customers. This role involves answering complex questions on the function and usage of our products, investigating, managing, tracking, and closing...Local area$44.34 - $50 per hour
Title: IT Support Analyst II Location: Midtown Org Unit: IT Operations Work Days: Weekly Hours: 35.00 Exemption Status: Non-Exempt Salary Range: $44.34 - $50.00 Position Summary Provides remote and on-site support for workstations, laptops, printers, mobile, IoT and...Work at officeLocal areaRemote workRelocationFlexible hoursNight shiftEarly shift- ...unique opportunity for career growth and skill enhancement, as you support the success of our trading and portfolio management businesses.... ...drive impactful change and innovation. As a Trading Services Analyst within JPMorganChase, you will play a pivotal role in the...Temporary workFlexible hours
$70k - $80k
...experience. Job Description Core BTS Seeks an experienced End User Analyst to join our team who can provide exceptional customer service.... ...and continue building their knowledge. Provides technical support and guidance to resolve users Cisco IP phone hardware and software...Work at office$90 - $110 per hour
Talan is an international group that supports its clients in their end-to-end Data & AI transformation by combining management consulting... ...or employment visas. We are seeking a motivated Trade Support Analyst to join our Equity team and support the daily operations of the...Work at officeVisa sponsorshipWork visa3 days per week- There is an opportunity in Midtown Manhattan for someone earlier in their IT career who wants more than a basic support role. You will join a fast-growing investment firm where technology is a major part of the business and where the environment continues to expand. The...
- Telcor Support Analyst - CereCore (Contract) Classification: Contract Contract Length: 12+ months Work Location: Fully Remote Position Summary The Telcor Support Analyst will be responsible for providing advanced application and interface support for the Telcor QML...Full timeContract workWork at officeLocal areaRemote work
- ...fully remote team of 60+ employees and ambitious expansion goals over the next five years. Job Summary As a Sierra Interactive Support Analyst, you will provide excellent technical and account management support as our clients utilize our real estate websites and CRM...Remote work
- Collaborate, build, and maintain relationships amongst internal/external Business Partners, Suppliers, with Client's Procurement. Execute daily PeopleSoft queries to verify category management codes appropriately. Assign requisitions to buyers through the PeopleSoft...
InfoPeople
New York, NY13 hours ago - ...application due to a disability, contact this employer to ask for an accommodation or an alternative application process. Product Support Analyst Full Time Professional US This position is responsible for providing prompt, positive and empathetic customer service for...Full timeLocal areaFlexible hours
Kipu Health
New York, NY4 days ago - ...Service, Integrity, Reliability,” and on relationships of trust and support with teammates, customers, and suppliers. Throughout its... ...Support Center (NSC) is looking for a Senior Technical Support Analyst at their Lafayette Hill, LA office. Do you have experience providing...Full timePart timeWork experience placementInternshipLocal areaImmediate startRemote work
Rh Showroom
New York, NY3 days ago $80k
...For more information, please visit MRM is looking for a Data Analyst. The ideal candidate must be able to proactively communicate... ...ideas and opportunities, as well as conduct in depth analysis to support client recommendations and insights. The candidate should have...Full timeWork at officeLocal areaRemote work
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