Retail Picture Framer

Store - Monona, WIBuild customer relationships while creating a memorable framing solution for their art. Help customers shop our store and be able to find what they're looking for. Provide a safe, clean and clutter-free environment.Major ActivitiesAdhere to Standard Operating Procedures (SOP's) and Company programs to ensure compliance to applicable laws and requirements; execute Company policies and standardsEmbrace and execute personal designer by using Elevated ABC Deliver to build relationships with all customers while creating Custom Framing solutionsDeliver sales and production resultsAct in lead capacity in the absence of the Framing ManagerBe a resource to assist and train other Team MembersSupport and assist Framing Manager in driving KPI's achievementComplete framing orders with a high degree of quality and on timeMaintain the ready made frame department and other assigned areas including SISO and Directed ReplenishmentDeliver friendly customer service; help customers shop and find what they are looking for; provide a well merchandised and in-stock store for the customer to shopProvide a fast and friendly check out experience while adhering to cash handling standardsFollow Standard Operating Procedures (SOPs) and Company programsSupport shrink and safety programsInteracts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organization's vision and values; projects a positive image and serves as a role model for othersParticipate in the truck un-load and stocking processes to ensure truck standards are followed and completed within budgetOperate cash register and execute cash handling to standardsAcknowledge customers, help locate product and provide solutionsEngage customers on benefits of Rewards and complete enrollmentsEducate customer on Voice of Customer (VOC) surveyAssist with Omni channel processesOther duties as assignedMinimum Type of experience the job requiresBasic computer skills and basic measuring skillsAbility to operate the framing equipment and glass cutterPreferred Type of experience the job requiresRetail experienceExperience selling products and/or services to customersPhysical RequirementsRegular bending, lifting, carrying, reaching and stretchingAbility to move throughout the storeAbility to remain standing for long periods of timeLifting heavy boxes and frames and accessing high shelves by ladder or similar equipmentIf you need help performing these functions of your job, please contact supervisor so that we may engage in the interactive process with you and find a reasonable accommodationWork EnvironmentPublic retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early morningsApplicants in the U.S. must satisfy federal, state, and local legal requirements of the job.At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit offers a range of benefits to support team members and their families. Depending on position and eligibility, team members may have access to a 401(k) with employer match, an Employee Assistance Program, medical, dental, and vision coverage, telemedicine services, flexible spending accounts, commuter benefits, tuition assistance, adoption assistance, and various voluntary insurance options. All team members enjoy everyday perks such as employee discounts and access to partner discount programs. For a summary of benefits, visit the Michaels Benefits at a Glance page. For additional information regarding benefits, visit MIKBenefits.com.Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together.Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at 1-800-642-4235 (1800-MICHAEL).