Administrative Support Specialist

Job Description

Job Description

Administrative Support Specialist

Department: Medicaid Outreach
Position Type: Long Term Temp to Perm
Location: Little Rock

About the Role

Office Recruiters is seeking an organized, detail-oriented administrative professional to support departmental operations, project coordination, event planning, and communication. This position helps ensure that meetings, educational programs, outreach activities, and project deliverables are coordinated efficiently and completed on time.

The ideal candidate is proactive, professional, adaptable, and comfortable managing multiple priorities while working independently and collaboratively.

Key Responsibilities

Administrative Support & Organization

• Coordinate internal and external meetings, appointments, workshops, webinars, seminars, and educational programs.
• Maintain electronic records, departmental files, manuals, correspondence, contact lists, and resource libraries.
• Prepare forms, reports, meeting agendas, minutes, and project updates.
• Monitor project schedules, deadlines, and deliverables to help ensure timely completion.
• Manage incoming correspondence and support day-to-day departmental operations.
• Assist with purchasing outreach and exhibit materials and coordinating business travel.
• Support employee relations activities and participate in administrative support rotations.

Project & Event Coordination

• Assist with planning, implementing, and evaluating projects, events, conferences, and outreach activities.
• Track project tasks, participation, documentation, performance measures, and deliverables using established templates and project-tracking software.
• Support continuing education activities, educational presentations, and healthcare community engagement.
• Assist with new business development activities and event planning services.
• Help implement and maintain software and systems used to document, track, and archive departmental activities.
• Provide backup support across departmental functions as needed.

Communication & Customer Service

• Communicate professionally and effectively with internal teams, clients, business partners, healthcare professionals, and the public.
• Build and maintain professional relationships and contact groups.
• Help resolve questions and problems by providing assistance or directing requests to the appropriate person.
• Ensure documents and communications meet established formatting, accuracy, consistency, and quality standards.

Research, Compliance & Teamwork

• Conduct research using online resources, journals, interviews, focus groups, and other sources to support presentations and projects.
• Maintain knowledge of departmental activities, contract requirements, and project deliverables.
• Participate in administrative team meetings and ongoing professional development.
• Follow company, state, and federal confidentiality and data security requirements, including HIPAA compliance.
• Perform other duties as assigned.

Required Qualifications

Education

• High school diploma or equivalent.

Experience

• At least three years of professional-level administrative support experience.

Technical Skills

• Intermediate proficiency in Microsoft Word, Excel, Outlook, and PowerPoint.
• Typing speed of at least 50 words per minute.
• Strong business writing, grammar, spelling, and proofreading skills.
• Ability to use electronic recordkeeping systems, maintain accurate documentation, and meet deadlines.
• Reliable, high-speed internet service.

Preferred Qualifications

• Associate degree.
• Experience in healthcare.
• Experience in project coordination or project management.

Skills & Abilities

The successful candidate will demonstrate:

• Organization and time management: Ability to prioritize competing demands, multitask, manage schedules, and meet deadlines.
• Communication: Strong written and verbal communication skills, professionalism, and public speaking ability.
• Attention to detail: Commitment to accurate documentation, quality work, and consistency.
• Customer service: Ability to build positive relationships, respond to requests, and resolve problems effectively.
• Project coordination: Ability to track assignments, monitor progress, and support project goals.
• Technical proficiency: Comfort using Microsoft Office and learning new software and systems.
• Confidentiality and compliance: Ability to handle sensitive information appropriately and follow applicable laws, regulations, and policies.
• Teamwork and initiative: Ability to work independently, collaborate with others, adapt to changing priorities, and take initiative.
• Research and problem-solving: Ability to gather information, evaluate options, and support informed decisions.
• Additional knowledge: Familiarity with medical terminology and quality improvement processes is beneficial.
• Travel flexibility: Ability to travel for business.

Physical Requirements

The position may require standing or moving, reaching, bending, grasping, reading, writing, communicating with personnel, and lifting up to 50 pounds. Candidates must be able to perform the essential functions of the position, with or without reasonable accommodations.

Office Recruiters is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability or any other status protected by federal, state and/or local law.

Company Description

Office Recruiters is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability or any other status protected by federal, state and/or local law.