Senior Salesforce Administrator

Our Mission & Values: At Drata, we help companies earn and keep the trust of their users, customers, partners, and prospects. We’re the proof layer that shows great companies deserve the trust they aim to build. We live our values every day. Built on Trust means consistency is everything. Act with Integrity by always doing the right thing. Being Customer-Obsessed keeps the people we serve at the center of our work. Competitive Fire drives us to push ourselves harder than anyone else. Diversity brings unique perspectives that lead to better solutions. Automation First ensures we save time and money by making efficiency a priority. Our Culture & Work Style At Drata, we’re not just building software - we’re building a mindset. Everything we do springs from: Be a Driver (Owner‑Operator Mentality): Own your work. Improve relentlessly. Deliver results. Move at Drata Speed (Precision & Velocity): Fast decisions. Quick learning. Immediate impact. Stay Mission-Driven (Customer‑Obsessed): Challenge assumptions. Deliver value. Stay hungry. We pair that high-velocity culture with a thoughtful hybrid model because we believe flexibility and collaboration both matter. That’s why in the Bay we come together in-office Tuesday through Thursday our high‑impact collaboration days where teams align, strategize, and innovate. Mondays and Fridays are flexible, giving you space for focused work, balance, and autonomy. If you thrive when you’re empowered, energized, and working with smart, mission-driven people, you’ll feel at home here. Why Join The Drata Team? The best way to understand the Driver’s Mindset is to see it in action. We’re an award-winning, mission-driven team of 600+ people worldwide, united by a culture that values trust, speed, and continuous growth. See the Speed: Watch our CEO, Adam Markowitz, discuss the hyper-growth journey, from $0 to $100M ARR in just four years Hear the Voice of the Team: Explore our "Life at Drata" page for employee testimonials on our collaborative and the growth opportunities available. Experience the Impact: See why we are consistently recognized on Fortune's Best Workplaces lists. Connect with Us on Socials: LinkedIn - follow us for company updates, employee stories, and career news. Job Summary: Drata is seeking a Senior Salesforce Systems Administrator to support the scaling and ongoing evolution of our go-to-market (GTM) systems. In this role, you’ll be a core contributor to the design, maintenance, and administration of our Salesforce and supporting systems ecosystem - ensuring stability, usability, scalability, and data integrity across the GTM systems stack. You will report directly to our GTM Systems leader and cross-functional teams (Sales, Marketing, Customer Success, Finance, and Business Operations) to deliver efficient, well-governed solutions in Salesforce and connected platforms such as CPQ, Service Cloud, NetSuite, and Snowflake. This is a high-impact role focused on supporting Drata’s growth from $100M+ to the next level through automation, data quality, and operational excellence. What you'll do: Administer and support Drata’s Salesforce instance and supporting systems, including day-to-day configuration, maintenance, upgrades, and user support. Contribute as part of the GTM Systems team to implement roadmap initiatives, working from design through testing and deployment. Maintain and optimize CPQ, pricing, quoting, and opportunity workflows to support our quote-to-cash process. Manage pre-production and production environments, deploy changes using change sets or devops tooling, and ensure integrity of changes made to production systems. Maintain field hygiene, object architecture, page layouts, profiles, permission sets, validation rules, and flows to align with data governance standards. Troubleshoot system issues, perform root cause analysis, and implement long-term fixes in partnership with internal teams and external consultants. Ensure documentation and user training materials are updated and easily accessible; support onboarding of new users and teams. Support integrations and data flows between Salesforce and external systems. Build and maintain reports and dashboards that support pipeline management, forecasting, customer lifecycle, and revenue operations. Conduct regular system audits and health checks, proactively identifying and resolving data quality issues. Collaborate with IT, security and compliance teams to ensure proper role-based access, auditability, and system availability. Participate in release planning, user acceptance testing (UAT), and post-deployment validation. Stay current with Salesforce platform changes and proactively recommend relevant new features or capabilities. What you'll bring: 5-9 years of strong expertise in enterprise application architecture, including Salesforce and integrated tools supporting finance, billing, and revenue ops Experience administering and supporting tools within a revenue technology stack, such as Clari, Outreach, LinkedIn Sales Navigator, and ZoomInfo, with an understanding of how these tools support sales execution Hands-on experience with Salesforce Sales Cloud and Service Cloud, with exposure to Experience Cloud and a functional understanding of Salesforce CPQ and quote-to-cash processes Foundational knowledge of Salesforce development concepts, including Apex, Visualforce, Lightning Web Components (LWC), SOQL/SOSL, and platform limits, with the ability to read, troubleshoot, and safely extend existing solutions Experience integrating Salesforce with third-party tools, using native connectors, managed packages, or integration platforms, and collaborating with senior team members on more complex integrations Proven ability to contribute to Salesforce initiatives, assisting with solution design, configuration, testing, release management, and post-deployment support in cross-functional environments Skilled in building, maintaining, and enhancing scalable Salesforce solutions, supporting quote-to-cash workflows, billing processes, and operational automation under established architectural standards Working knowledge of SaaS business models, sales KPIs, and operational metrics, enabling effective support of Go-To-Market teams and informed configuration decisions Interest in mentorship and knowledge sharing, collaborating with fellow administrators and developers while continuing to grow technical and leadership skills A strong sense of ownership and quality, with experience delivering well-structured, maintainable solutions and following best practices for documentation, testing, and system How we support you: At Drata, our people are our strongest advantage—and we prove it with support that exceeds industry standards. Our total rewards package is designed to power your well-being, accelerate your growth, and keep your work-life balance thriving. Explore how we invest in your Life at Drata. Shared Success: We provide stock equity to ensure that as the company grows, you share directly in that success. Equity gives every employee a sense of ownership and the opportunity to celebrate our wins together—because your contributions don’t just support our progress; they help drive our collective success. Health & Wellness: Up to 100% employer-paid premiums for medical, dental, and vision coverage for employees and their dependents, along with comprehensive wellness benefits and healthcare concierge services designed to support your needs beyond traditional insurance. Financial Well-being: A comprehensive suite of financial benefits, including a 401(k) plan, company-paid life and disability insurance, tax-advantaged spending accounts, and a range of discounted voluntary offerings to help you customize and strengthen your overall financial position. Family Support: We want to support you in life's most important moments, so we offer a paid Parental Leave policy, after six months of employment. Employees also receive access to Kindbody fertility and family-building benefits and dedicated leave specialists who help guide you through the entire process. Growth & Development: Generous annual stipends for both professional and personal development, empowering you to invest in your continued growth. You’ll also have access to a wide range of internal learning opportunities, ensuring you can build new skills, deepen your expertise, and advance your career with confidence. Time Off & Flexibility: We believe that to do your best work, you should get the time you need for rest, rejuvenation and recovery. Drata offers a flexible vacation policy, paid holidays, and other perks to recharge. This role will receive a competitive base salary, benefits, and stock, typically in the form of Restricted Stock Units (RSUs). The applicable salary range for this role is: $144,800 - $178,900. A variety of factors are considered when determining someone’s leveling and compensation–including a candidate’s professional background and experience. These ranges may be modified in the future and final offer amounts may vary from the amounts listed above.