Social Content & Community Manager

Requirements If you know what works on social, can generate strong ideas, and execute them quickly and thoughtfully, we'd love to hear from you!

• A sharp editorial instinct for transforming information and ideas into compelling content. Whether it's a product launch, a travel trend, or a company announcement, you know how to find the hook that makes it land on social
• Experience in content production: You’re comfortable behind and in front of the camera, with an understanding of how to bring an idea from concept to a polished, publish-ready asset
• A demonstrable track record of developing unexpected and effective content ideas that people share organically, not just content that checks a box
• A strong, diverse portfolio of high performing social media work
• Deeply embedded in internet culture. Fluency in culture, trends, and using social media to fuel conversation
• Passionate and effective storyteller that can easily adapt ideas across social channels
• Experience engaging with audiences reactively and proactively in a way that feels natural and conversational
• Strong familiarity with in-app creator tools across social platforms and knowledge of video production tools (After Effects, Premiere Pro) and basic graphic design principles

What the job involves As an employee of KAYAK, you will be part of a travel company that operates a portfolio of global metasearch brands including momondo, Cheapflights and HotelsCombined, among others

• We’re hiring a Social Content & Community Manager to join KAYAK’s North America marketing team and help transform our social presence
• You’ll partner with our internal teams to create platform-native content at scale, drive engagement, and build an active community
• This role reports to the Senior Manager, Social Strategy
• You'll own the social content creation process from ideation to execution, ensuring all content is anchored in our pillars and delivering against marketing objectives
• Develop fresh, innovative ideas for both day-to-day content and larger social-first campaigns
• Translate ideas into stories. Concept and produce content with a strong POV on which format serves which idea and channel best
• Adapt KAYAK's unique brand voice and positioning to feel at home on each platform
• Be a natural on camera: comfortable filming, presenting, and producing content yourself, while also knowing how to translate ideas into clear scripts and creative briefs for the wider team
• Foster community: engage with followers, respond to cultural moments, and build community in a way that feels conversational and unscripted across comments, DMs, the FYP, and Reddit
• Assist with monthly reporting and analytics to measure progress and optimize future content decisions

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