CNC Machine Tool Field Service Specialist
Ellison Technologies
Job Description
Job Description
A day in the life
Start your morning in the southern Ohio market, heading to a customer site in your company vehicle (or using your car allowance). With your company-issued phone and laptop, you dive into a variety of service calls across different facilities—every day brings a new project and a new challenge on top‑tier CNC machining and turning centers. Our streamlined reporting lets you stay focused on what you do best: keeping machines running and customers thrilled. Most evenings, you’re back home; overnight travel is minimal.
What you’ll take on- Own day‑to‑day field service across the territory: on‑site service, new machine installations, and scheduled preventive maintenance.
- Diagnose and repair mechanical, hydraulic, and electrical systems on CNC machining centers and CNC turning centers.
- Resolve customer issues, support sales efforts, and deliver light on‑site training when needed.
- Communicate clearly with customers, teammates, and partners in fast‑moving environments.
- Represent Ellison Technologies with professionalism and integrity at all times.
- Take ownership of every case and project; maintain accurate customer records and technical documentation.
- Hands‑on experience installing, maintaining, and repairing CNC machining and turning centers.
- Strong troubleshooting across mechanical, hydraulic, and electrical domains.
- Proficiency in Maintenance and Repair Skills and Field Service Readiness.
- A customer‑first mindset and clear, professional communication.
Southern Ohio focus with some travel required; nights away are rare during the week.
Why Ellison TechnologiesLatest Technology | Excellent Culture | Consistent Growth & Learning
We back our technicians with the tools and support they need: car allowance or company vehicle, company cell phone, laptop, and covered fuel. We remove administrative friction so you can focus on the craft. We believe this is not just a great place to work—it’s the best place for a career to thrive.
Please visit Ellison "About Us" page to learn more.
Our Mission: Equip manufacturers to compete and win, both locally and globally!
“The Ellison Way principles continue to drive our company forward. The Ellison Way principle of Adaptation will ensure that Ellison will evolve to further grow market share, strengthen our relationships with our key partners and our customers. The major focus moving forward must be on the development of Ellison’s most valuable resource – its people."
Graham Hooper (CEO)
Vacancy posted 9 days ago
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