Assistant Restaurant Manager at Gene's Bistro
$64k - $67kSSP America
Salary: $64,000 - $67,000 / year + bonus
Location: Chicago Midway International Airport (MDW)
Compensation and Benefits:
- Base salary: $64,000 - $67,000 per year
- Quarterly performance bonus + annual super bonus
- Health, dental, vision, and life insurance
- 401(k) with company match
- Paid time off and employee assistance program
About the Role:
Join Gene's Bistro at MDW Airport, a high-energy, full-service restaurant delivering a true Chicago experience to travelers.
As an Assistant Restaurant Manager, you will partner with the General Manager to lead daily operations, drive team performance, and ensure every guest receives fast, friendly, and high-quality service in a fast-paced airport environment.
This role is ideal for someone who thrives in high-volume hospitality, enjoys leading teams on the floor, and takes ownership of both guest experience and operational execution.
Key Responsibilities:
- Lead daily restaurant operations, including opening, peak service, and closing
- Coach, develop, and schedule team members to deliver consistent guest satisfaction
- Maintain strong food quality, presentation, and cleanliness standards
- Ensure compliance with all health, safety, and sanitation regulations
- Manage inventory, ordering, and cost controls
- Oversee cash handling and ensure accurate reporting
- Resolve guest concerns quickly and professionally
- Support a positive team culture focused on accountability and performance
Qualifications:
- 2+ years of restaurant management experience in full-service or high-volume dining
- 1+ year of back-of-house or kitchen leadership preferred
- Experience leading teams, managing labor, and controlling costs
- Knowledge of food safety standards such as HACCP or ServSafe
- Strong communication and leadership skills
- Ability to work flexible shifts, including early mornings, evenings, and weekends
Why JoinGene's Bistroat MDW?
- Iconic concept: Be part of a Chicago dining experience inside a major airport
- Fast-paced environment: High-volume service that builds strong operational skills
- Career growth: Opportunities to advance within SSP America
- Competitive pay: Bonus potential, and full benefits
If you enjoy leading teams, creating great guest experiences, and working in a high-energy restaurant environment, apply today to join SSP America and Gene's Bistro at MDW.
SSP America is an equal opportunity employer. All decisions concerning the employment relationship will be made without regard to race, color, national origin, religion, sex, sexual orientation, gender identity or expression, veteran status, age, disability, genetic information, or any other status or characteristic protected by federal, state, or local law. SSP America will provide reasonable accommodations during the application and interview process upon request as required to comply with applicable laws.
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