Outreach Coordinator

DUTIES AND RESPONSIBILITIES:

Under the supervision of the Program Director or designee, in accordance with the standards of the social work profession and requirements of the funding source, responsible for:

• Create structured community outreach plans, including project goals and measurements
• Perform outreach within the community
• Meet with relevant health care, medical and mental health staff and organizations, local clergy, community organizations and other community stakeholders to educate them about Parkchester NORC
• Represents Parkchester NORC at community conferences, meetings, fairs and outreach events
• Design and create marketing materials
• Works with team and community partners to plan monthly trainings to enhance quality of service delivery
• Conducts client satisfaction surveys on a semi-annual basis to be analyzed and used for funding sources
• Completes required case records, reports, and statistics, utilizing computers, if so required
• Performs other duties as assigned.
• Closely follow and track all generated referrals to consistently measure and evaluate individual performance and effectiveness, leading to continuous improvement in outreach efforts to maximize referral opportunities.
• Directly assist intake activities as necessary, including general qualification screening, documentation collection, benefit education/applications, site tours, home visits, and other follow-up to aid in the enrollment or education of a prospect.

QUALIFICATIONS:

• A bachelor's degree from an accredited college, preferably in a related field including social work, psychology, counseling, gerontology, mental health or marketing
• Excellent interpersonal skills, including the ability to communicate effectively and concisely (both orally and in writing)
• Experience in public speaking preferred
• Must be computer literate, including the ability to learn and use program-specific software
• Ability to read, write, speak, and understand English
• Desire to work collaboratively and thoughtfully as a part of a committed, interdisciplinary team
• Strong attention to detail with the ability to problem solve, prioritize work, work independently, and excel in a high-performance culture
• Strong commitment to JASA's mission and values
• An understanding and appreciation of the roles of race, religion, ethnicity, sexual preference, and individual values have as they relate to serving clients and families.
• Written and verbal fluency in a secondary language required.

JASA is committed to Equal Opportunity Employment

SUBJECT TO REVIEW FOR PURPOSES OF ADAAA