Director, Revenue Operations

About Groq

Inference is the engine that powers AI and Groq was built from the silicon up to deliver the worlds fastest inference at scale. We pioneered the LPUthe first processor designed specifically for AI inferenceand are transforming that innovation into a global cloud platform powering production AI workloads.

With the capital infrastructure and team to execute were uniquely positioned to define the next era of AI infrastructure. The opportunity is massive and its still wide open. Now lets go build it!

Mission :

Build and lead the Revenue Operations function that connects Groqs go-to-market organization to the commercial and financial operations of the business. You will own the systems processes and operating rhythms that move opportunities from quote through contract booking billing renewal and expansion.

This role will build a scalable operating foundation across Deal Desk revenue systems usage and billing operations and Sales Operations. You will partner closely with Sales GTM Finance Accounting Legal and Platform to improve execution increase visibility and create a reliable commercial engine that can scale with the business.

Location: This role will be based in one of our three hiring hubs: the Dallas San Francisco or New York City area. The person hired for this role must be based in one of these three areas. Youll have the flexibility to work remotely while we establish our local Groq office with the expectation that this role will transition to onsite once the office opens.

Responsibilities & opportunities in this role:

• Build and lead Revenue Operations. Establish the operating model processes controls and team structure for a scalable Revenue Operations function. Hire develop and lead the team as Groqs commercial organization grows.
• Own Deal Desk execution end to end. Create a clear intake process and drive deals from quote through booking and customer onboarding including CPQ and order-form creation approval routing pricing exception tracking Legal coordination signature and booking readiness.
• Scale commercial systems and processes. Own the CRM CPQ CLM and billing operating stack in partnership with IT and Finance. Prioritize the systems roadmap manage vendors and integration resources and ensure data models and workflows support reliable execution and reporting.
• Build scalable usage and billing operations. Own the operational process that maps metered usage including GPU-hours and tokens to contractual entitlements and rated billable usage. Partner with Finance and Accounting to reduce manual reconciliation and create a reliable handoff from usage through invoicing and revenue processes.
• Improve customer-facing commercial operations. Own billing coordination customer SLA tracking and reporting and usage reporting. Build clear processes that give internal teams and customers consistent visibility into contractual and usage-related information.
• Lead core Sales Operations. Partner with Sales leadership on territory and quota design and administration pipeline hygiene and forecast cadence. Partner with GTM Finance on forecast submissions pipeline reviews and variable compensation design and calculation.
• Own post-sale commercial workflows. Establish and operate consistent processes for renewals expansions cancellations and change orders with clear visibility across Sales and Finance.
• Create visibility and operating discipline. Build reporting and controls around pricing exceptions approvals pipeline customer commitments usage and other critical commercial workflows so leaders can identify trends and make informed decisions.
• Partner across the business. Serve as a key operational partner across Sales GTM Finance Accounting Legal and Platform clarifying ownership and improving handoffs across the deal lifecycle.
• Shape the function as Groq scales. Determine how Revenue Operations should evolve across product verticals and geographies balancing near-term execution with durable systems and processes that can support future growth.

Ideal candidates have/are:

• 10 years of experience across Revenue Operations Deal Desk Sales Operations or Business Operations including meaningful experience leading teams and building or scaling a Revenue Operations function.
• Deep experience running Deal Desk operations end to end including intake CPQ quoting approval frameworks pricing exceptions contract coordination signature and booking.
• Hands-on experience owning CRM CPQ CLM and related commercial systems with a strong understanding of the underlying data models workflows integrations and controls.
• Experience with usage-based or consumption-based billing models and a strong understanding of how contractual entitlements and metered usage flow through rating invoicing and downstream financial processes.
• Experience with territory and quota administration pipeline management forecasting cadences and variable compensation operations.
• Strong financial and commercial judgment with the ability to partner effectively with Finance on deal economics pricing structures margins payment terms ramps and other commercial considerations.
• A track record of building processes and operating mechanisms in fast-changing environments with the judgment to distinguish what needs structure now from what should scale over time.
• Strong cross-functional leadership skills and the ability to drive execution across Sales Finance Accounting Legal technical teams and other stakeholders without relying solely on formal authority.
• A high degree of ownership urgency and operational rigor with a focus on eliminating friction and building reliable scalable processes.
• Clear communication and the ability to translate complex commercial financial and systems issues into practical decisions and actions.

Preferred experience includes:

• AI infrastructure cloud infrastructure data center consumption-based software or other capacity-driven business models.
• Experience operating in an environment where contract structure and quality are important inputs to financial planning and reporting.
• Experience partnering closely with GTM Finance Strategic Finance or a similar finance organization.

Why Join Us:

• Purposeful Hiring : Youre not here by accident and neither is anyone else. Every teammate is handpicked with intention because who we build with matters.
• Builders Wanted : Youre not just riding the rocket ship youre building it. Your work directly shapes the trajectory of our company.
• Mission-Driven Work : Were here to make a real impact. Our mission fuels everything we do.
• Tackling Hard Problems : If easy isnt your thing youre in the right place. We solve some of the most complex and exciting challenges in our space.
• Excellence Is The Standard : High performance isnt just encouraged its the baseline. And its contagious.

Compensation

Groq is committed to providing competitive compensation through our Total Cash philosophy which incorporates potential bonus value directly into base pay. The total cash salary range for this position which is inclusive of the potential bonus value is $259300-$350800 with individual placement determined by your geographic location experience skills and alignment with internal compensation standards. This range is specific to candidates located in the United States. Compensation for international candidates will vary based on local market dynamics. Beyond cash compensation Groq also offers a Long-Term Incentive (LTI) Program and a robust suite of employee benefits.

US Job Posting

This position may require access to technology and/or information subject to U.S. export control laws and regulations including the Export Administration Regulations (EAR). To comply with these requirements candidates for this role must meet certain citizenship or residency criteria. Specifically they must qualify as U.S. Persons for export control purposes (i.e. U.S. citizen U.S. lawful permanent resident (Green Card holder) or a protected individual under 8 U.S.C. 1324b(a)(3) such as a refugee or asylee) or otherwise be eligible for an applicable export license.

Non-US Job Postings

This position may require access to technology and/or information subject to U.S. export control laws and regulations as well as applicable local laws and regulations including the Export Administration Regulations (EAR). To comply with these requirements candidates for this role must meet all relevant export control eligibility criteria.

Groq is an Equal Opportunity Employer. We are committed to creating an inclusive environment for all employees and applicants. All qualified applicants will receive consideration for employment without regard to race color religion national origin sex (including gender identity sexual orientation and pregnancy) age disability genetic information protected veteran status or any other characteristic protected by applicable law.

Groq complies with all applicable federal state and local laws governing nondiscrimination in employment. We do not tolerate discrimination or harassment based on any protected characteristic.

Groq is committed to working with and providing reasonable accommodations to qualified individuals with physical or mental disabilities. If you require a reasonable accommodation to complete an application or to participate in the hiring process please contact us at . This contact is for accommodation requests only which will be considered on a case-by-case basis.

All offers of employment are contingent upon verification of the applicants identity and employment authorization in accordance with federal law.

Groq encourages people with criminal record histories to apply for employment and values diverse experiences including prior contact with the criminal legal system. To that end Groq welcomes such applicants in accordance with the California Fair Chance Act Los Angeles City Fair Chance Act Ordinance Los Angeles County Fair Chance Act Ordinance and San Francisco Fair Chance Act Ordinance. Philadelphia applicants can review information pertaining to Philadelphias Fair Criminal Record Screening Standards Ordinance here: part of our hiring process Groq may use artificial intelligence (AI) tools or automated systems to assist with activities such as reviewing applications evaluating qualifications scheduling interviews analyzing assessment responses or supporting recruiting operations. These tools are designed to assistnot replacehuman decision-making and hiring decisions are subject to human review. We may process information you provide during the application process including resumes application materials interview responses assessments and where applicable audio video or transcript data. If legally required we will request consent before using technologies that analyze biometric or video interview data. Candidates may request reasonable accommodations an alternative evaluation process additional information regarding the use of AI in the hiring process or review of certain automated decisions by contacting

Required Experience:

Director