24x7 Help Desk Specialist — IT Support (Federal)
Gdit
General Dynamics Information Technology (GDIT) seeks a Help Desk Specialist to deliver 24x7x365 IT support for a Federal customer in Washington, DC. Onsite role reports to the Service Desk Manager or Shift Lead, focusing on user assistance, incident logging in ServiceNow, and rapid issue resolution to maintain system security and usability. Requirements include US citizenship and the ability to obtain a public trust, 3+ years of relevant experience with an associate degree (technical degree #J-18808-Ljbffr General Dynamics Information Technology
- ...BayNova LLC is seeking a User Support Specialist to join our Alexandria, VA team for a federal government client. The ideal candidate will have a background in desktop support technologies and strong analytical skills, along with a dedication to customer service. Responsibilities...SuggestedRemote workWork from home
- Nash Harbor Solutions (NHS) seeks qualified IT Help Desk Specialists (Journeyman) to support a Federal customer in Washington, DC. Primarily onsite with occasional Virginia site visits; contingent on contract award. The role involves end-user support across Windows, macOS...SuggestedContract work
- Empower AI is looking for a Journeyman Computer User Support Specialist to provide IT support to GSA's Infrastructure Technologies. Responsibilities... ...4 Foundation Certification. Join Empower AI in transforming federal agency service delivery. #J-18808-Ljbffr Empower AISuggestedRemote job
- CEdge has an opportunity for an IT Help Desk Specialist / Journeyman Computer Support Specialist , located in Washington, DC . If you are ready to work alongside... ...Computer Support Specialists to support a federal customer in Washington, DC. The selected candidates...SuggestedMonday to Friday
- ...International, Inc (PSI) is seeking a Help Desk Specialist to support our Government customer in... ...documentation for health IT procedures and processes,... ...to shift work to support 24x7 in Oct (date is TBA).... ...characteristic protected by applicable federal, state, or local law....SuggestedFull timeContract workTemporary workWork at officeLocal areaImmediate startRemote workFlexible hoursShift work
- ...a leader in providing professional and technical solutions for the Federal government, is looking for a Service Desk Analyst to join their team. The ideal candidate will provide remote customer support for various Federal Government systems. Key responsibilities include...Remote jobFull timeWork from homeFlexible hours
- CODE Plus, Inc. is seeking a Tier II Help Desk Technician to support NLRB operations in Washington, DC. The role focuses on diagnosing and resolving... ..., software, AV/VTC, and mobile device issues in a federal government environment. Onsite position with a Public Trust...
- General Dynamics Information Technology is seeking a Help Desk Specialist to provide 24x7x365 service desk support for a Federal customer in Washington, DC. The role reports to the Service Desk Manager or Shift Lead and focuses on delivering timely incident resolution and...Shift work
$100k
A leading IT services provider is seeking a qualified Help Desk Technician to support a federal program in Washington, D.C. The role involves monitoring deployment flows, supporting outage restoration actions, and executing deployment scripts. Applicants must have a Bachelor...Full time- International Executive Service Corps is hiring a Help Desk Specialist in Washington, D.C. This role requires the candidate to handle technical assignments and act as the primary IT Customer Support interface. Responsibilities include providing 24/7 coverage for Tier I...
- A technology consulting company based in Alexandria, VA is looking for a Help Desk Support specialist to assist the Department of Defense. Candidates must have a Secret clearance, U.S. Citizenship, and 1-3 years of experience in help desk or call center support. The role...
- ERP International, LLC is seeking a Senior Help Desk Specialist to support clients in Washington, DC. The role involves diagnosing hardware and software problems remotely and implementing effective solutions. Responsibilities include diagnosing Tier 1-2 issues, supporting...Remote work
- Entarian is seeking a Help Desk Specialist to support NOAA’s environmental-monitoring satellite missions. Responsibilities include monitoring satellite systems, responding to alerts, creating tickets, and providing user support. Minimum qualifications include an AA in computer...
- Job Title Federal HR Technical Specialist Location Pentagon City, VA (Arlington) Eligibility U.S. Citizenship... ...consulting to federal agencies, helping them solve their most complex workforce... ...is seeking a Technical Specialist to support the DEA Human Capital Division by...
$108k - $125k
...Title: IT Help Desk Specialist Location: Washington, DC Schedule: Full-time, onsite Monday-Friday Salary... ...IT Help Desk Specialist to support the Congressional Budget Office (CBO)... ...citizenship required as it supports the U.S. federal government CLIENT Congressional Budget...Full timeWork at officeLocal areaRemote workMonday to Friday- ...Nash Harbor Solutions (NHS) is seeking qualified and motivated IT Help Desk Specialists (Journeyman Computer Support Specialists) to support a Federal customer in Washington, DC. This position is contingent upon contract award and offers the opportunity to provide critical...Permanent employmentContract workFor contractorsCasual workH1bWork at officeLocal areaMonday to FridayFlexible hours
- ...Group, Inc. (TRG) is seeking two experienced IT Help Desk Specialists to provide advanced Tier II desktop and endpoint support services for the Congressional Budget Office... ...higher) ITIL Foundation Experience supporting a federal civilian agency or other government...Full timeContract workWork at officeMonday to Friday
- ...ASM Research, An Accenture Federal Services Company, is seeking an IT Support Specialist to deliver first‑line help desk assistance for login, software, and connectivity issues. You will document incidents in ServiceNow/Jira and guide users through resolution steps. The...
- ...Solutions, Financial Management Support, Program Management,... ...solutions and services have helped our clients improve performance... .... Position Title: IT Help Desk Specialist Number of positions: 5... ...team. ~ Prior support of a federal, legislative branch, or other...Full timeTemporary workFor contractorsWork at office
- ...certified Small Business providing services to federal intelligence, law enforcement, civilian... ...for a dependable, customer-focused IT Support Desk Analyst to serve as the first point of... ...MFA ~ Experience with any ticketing or help desk system is a plus ~ Reliable internet...Hourly payContract workPart timeWork at officeLocal areaRemote workFlexible hours
$150k - $200k
Hammerspace is seeking a highly skilled Senior Customer Support Engineer in the DC Area. The successful candidate will ensure the success... ...deep understanding of technical environments, with a focus on federal clients. The anticipated base salary ranges from $150,000 to $2...Flexible hours- Computer World Services seeks a Help Desk Specialist II - Lead to orchestrate daily operations, mentor staff, and safeguard SLA adherence across... ...at client sites. You will deliver concierge‑level support, coordinate queue management, onsite coverage, and rapid response...
- ...Technical Analyst to bridge engineering teams and operational stakeholders. In this role, you will support enterprise data modernization and ensure compliance with federal healthcare regulations. You'll be responsible for analyzing system configurations, validating...
- Dovel Technologies, Inc is seeking a Senior Technical Business Analyst in Washington, DC to support a federal CIO with technology projects. This role requires at least eight years of experience and the ability to manage and deliver complex projects effectively. Key responsibilities...
- Constellation West is seeking an experienced Service Desk Manager to lead enterprise IT support operations within a federal government contracting environment. Based in Alexandria, Virginia, the role focuses on overseeing daily activities, supervising staff, and driving...
$86.6k - $181.8k
## Computer Support Administrator / Audio Visual TechnicianWashington, DC, USApply NowFind... ...Responsibilities:**Responsible for resolving IT hardware and software infrastructure (... ...but not limited to, geographic location, Federal Government contract labor categories and...Contract workWork experience placementWork at officeLocal areaRemote workFlexible hours$210k - $260k
...of parallel file systems (e.g., Lustre, GPFS) Experience with archive storage solutions Federal market experience Strong planning and time management skills Helpful Experience: Understanding of cloud data storage concepts Ability to articulate the value...Full timeCasual workFlexible hours- ...is seeking a Program Manager in Arlington, VA to lead IT support operations for a large federal client. This role involves serving as the primary point... ...stakeholders and managing a multi-tier enterprise service desk. The ideal candidate will have over 5 years of program...
- ...is looking for a Program Manager in Washington, D.C. to lead IT support operations for a federal client. You will be the main point of contact for senior government stakeholders and manage a large service desk for thousands of users across various locations, ensuring...
- BlueWater Federal is seeking a Help Desk Specialist to support the Department of the Navy at the Pentagon. You will align with DoD IT support standards and NMCI/NGEN service expectations, handling Tier 2 issues and ensuring service request orders are processed efficiently...
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