24/7 Help Desk Specialist (Tier I IT Support)
International Executive Service Corps
International Executive Service Corps is hiring a Help Desk Specialist in Washington, D.C. This role requires the candidate to handle technical assignments and act as the primary IT Customer Support interface. Responsibilities include providing 24/7 coverage for Tier I customer-related issues and troubleshooting requests through various channels. The ideal candidate will have a high school diploma or GED, with preferences for more education in IT fields. Strong communication skills and problem-solving abilities are essential in this customer-facing position. #J-18808-Ljbffr International Executive Service Corps
- J5cyberconsulting is seeking a dedicated systems administrator to provide Tier 2 help desk support in a 24/7 environment. The position requires US Citizenship and an active U.S. Government Top Secret Security Clearance. Candidates will join a team of innovators focused...Suggested
- ...Job Description Rexley LLC is seeking two experienced IT Help Desk Specialists to support a Congressional support agency in Washington, DC. This is... ...join a two-person team providing advanced front-line and Tier II technical support: deploying, securing, and troubleshooting...SuggestedPermanent employmentFull timeCasual workH1bMonday to Friday
- KeenLogic is looking for a self-motivated Tier II Help Desk Analyst in Alexandria, VA. This full-time position involves providing deskside support for Intel-based PCs and Apple... ...part of a team. Experience in a managed IT environment is essential. #J-18808-Ljbffr...SuggestedFull timeRemote work
- ...Service Desk Analyst, Tier 3 GTSC and its Datawiz business unit seeks a highly... ...with a combination of onsite support at the client site and... ...secure, ITIL-aligned Tier 1–3 IT support services to Federal Government... .... Our teams provide 24/7 hybrid Service Desk coverage...SuggestedTemporary workLocal areaRemote workFlexible hours
- ...and motivated Service Desk Agents, Tier 1. ~~~ Position contingent... ...combination of onsite support at the client site and... ...ITIL-aligned Tier 1–3 IT support services to... ...environments. Our teams provide 24/7 hybrid Service Desk... ...tell us how we can help by contacting us at recruiting...SuggestedContract workTemporary workLocal areaRemote workFlexible hours
- ...experienced and motivated Service Desk Tier 2-3 Lead ~~~ Position... ...a combination of onsite support at the client site and... ..., ITIL-aligned Tier 1–3 IT support services to... .... Our teams provide 24/7 hybrid Service Desk coverage... ...tell us how we can help by contacting us at recruiting...Contract workTemporary workLocal areaRemote workFlexible hours
- ...United States Agency for Global Media (USAGM) is seeking an IT Specialist (Customer Support) to provide advanced technical support for digital media... ...involves supporting mission-critical systems and delivering Tier I and Tier II support to users. Key responsibilities...
- NetImpact Strategies is seeking a Help Desk Specialist III in Washington, DC, to provide advanced Tier III troubleshooting and support for a federal customer's IT service desk. You will serve as a senior technical escalation point, ensuring compliance with SLAs while mentoring...
- ...RenXTech is looking for candidates to provide comprehensive support for a suite of applications. The position requires an... ...includes responsibilities like systems administration and Tier 2 help desk support in a 24/7 environment. The ideal candidate will have demonstrated...
- 3Si is looking for a Tier II Help Desk Shift Lead to provide support in the Integration Operations Center in Alexandria, VA. The role is responsible for troubleshooting... ...should have 3-7 years of help desk experience and IT troubleshooting skills. This position is full-time,...Full timeShift work
- ...an experienced SME Service Desk Analyst (Tier 1) Lead to support the delivery, enhancement,... ...continuous improvement helping ensure capabilities are delivered... ...Technical Support Specialist roles (e.g., CASP+, Security+... ...alternatives. Experience leading IT service desk or user...
$45k - $60k
...Job Description Job Description IT Support Technician – Tier 1 Department: IT Reports to: Director of Managed IT Services Location... ...rollouts as assigned Support various IT needs, from help desk tickets to onsite installations (ability to lift up to 50...Full timeWork at officeRemote workRelocationMonday to FridayShift work- ...Req ID: 41109 Summary SecuriGence is seeking a Tier 2 Help Desk Analyst to provide advanced technical support for classified and unclassified IT environments in support of a federal government customer. The Tier 2 Help Desk Analyst will be responsible for handling escalated...Work at officeLocal areaRemote work
$60k
...Job Title: Tier 1 Help Desk Analyst Location: On-site in Arlington, VA Department: Program Support Reports To: Management FLSA Status: Full Time/Non-exempt... ...contact for users requiring assistance with IT-related issues, including account...Long term contractFull timeWork experience placementWork at officeLocal areaRemote work- ...Service Desk Technician II Federal Prison Industries... ...technology programs that support federal agencies nationwide... ...supports enterprise IT operations and end-user... ...Responsibilities include providing Tier II technical support for... ...: 4 years of IT Help Desk, Desktop Support,...Full timeContract workWork at officeRemote workMonday to FridayShift work
- ...Overview SUMMARY: The Service Desk Tier 1 technician shall be responsible for answering calls related to customer IT incidents or requests. Tier 1 technicians shall be responsible... ..., and connectivity issues. Responsible for supporting end users with software and hardware...Work at officeRemote work
- ...INNOVATIONS GROUP LLC in Washington, DC is seeking a Tier II Help Desk Computer Specialist to provide advanced troubleshooting and support for desktop systems in a federal environment.... ...and requires technical proficiency in IT support and customer communication. #J-18808-...Remote workWork from homeFlexible hours
- ...Chenega Corporation is looking for a Tier 1 Help Desk Analyst in Arlington, VA. The role focuses on providing technical support, troubleshooting issues, and ensuring customer satisfaction. Candidates must have an Associate's degree or equivalent experience, along with...
- ROCS Grad Staffing is looking for an IT Help Desk Specialist in Arlington, Virginia. This role focuses on providing technical support, managing user accounts, and assisting with IT infrastructure projects. The ideal candidate should have strong troubleshooting and customer...
- Leidos is seeking a Journeyman Service Desk Analyst (Tier 1) in Alexandria, Virginia. In this role, you'll serve as the primary point of contact for users, provide technical support, and track service desk activities. Candidates should have a Bachelor’s degree and relevant...
- Dormont Manufacturing Co is looking for an experienced SME Service Desk Analyst (Tier 1) to support enterprise data and analytics products for the Department of War. This role involves technical support, ensuring compliance with SLAs, and analyzing service desk trends....
- Leidos Inc is seeking an experienced Senior Service Desk Analyst (Tier 1) in Alexandria, Virginia to support mission-critical data and analytics products for the Department of War. Responsibilities include providing technical support, troubleshooting user issues, and ensuring...
- ...and expertise in facilitating IT transformation within industries... ...: Jira Administrator & Tier 1 Support Analyst (SDLCNext) This is a Remote... ...across DHMS initiatives. This role helps leadership clearly understand... ..., engineering teams, service desks, and government counterparts...Remote work
- ...for Global Media (USAGM) is seeking an IT Specialist (Customer Support) to provide technical support for... ...mission-critical systems and providing Tier I and Tier II user support, requiring... ...and troubleshooting. Work in a dynamic, 24/7 broadcast environment and contribute...
$40k - $80k
Saic is seeking a Mid-level Tier I/II Help Desk Technician to provide exceptional desktop support primarily for the Office of the Chief Information Officer. Successful candidates will engage in Windows desktop system administration while ensuring user account management...Work at office- Njvc LLC is seeking a Tier 2 Help Desk Analyst in Arlington, VA to provide advanced technical support for both classified and unclassified IT environments. This role involves troubleshooting complex technical issues and ensuring compliance with federal security requirements...
- ...the bottom. GDIT has an amazing opportunity for a Help Desk Technician to provide world-class IT support to our prestigious clientele at the highest levels of... ...TECHNICIAN WILL MAKE AN IMPACT Provide independent Tier 1 technical support to diagnose and resolve complex...Work at officeRemote workAll shiftsShift workNight shiftWeekend work
- Turnitin, LLC is seeking a Tier 3 Support role to act as a primary escalation point between support and engineering. This position involves technical problem-solving, database handling, and liaising with engineering teams to ensure swift resolutions. The ideal candidate...Remote job
$65.65k - $118.68k
...experienced Journeyman Service Desk Analyst (Tier 1) to support the delivery, enhancement,... ...continuous improvement—helping ensure capabilities are... ...for Basic Technical Support Specialist roles (e.g., Security+,... ...Familiarity with enterprise IT environments, cloud platforms...- A leading technology services provider is seeking a Tier 2 Help Desk Analyst in Arlington, VA, to provide technical support and resolve various IT issues. The ideal candidate will possess 5+ years of IT experience and a required DoD IAT Level II Certification. This role...
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to 24/7 Help Desk Specialist (Tier I IT Support). Be the first to apply!
- application support technician Washington DC
- personal computer support technician Washington DC
- help desk assistant Washington DC
- technical associate Washington DC
- life support technician Washington DC
- tech aide Washington DC
- technical support analyst Washington DC
- help desk technical support Washington DC
- technical support specialist Washington DC
- senior IT support technician Washington DC


