Franchise Business Manager

Are you curious about solving complex business challenges for a leading convenience retailer? Do you have a passion for cross functional collaboration? Then you may be the perfect addition to our team! Cumberland Farms is one of the fastest-growing convenience retailers in the United States, committed to becoming America’s #1 ‘one-stop’ destination. The business has an established pedigree of delivering excellent fuel, grocery and merchandise, and food service. Headquartered in Westborough, Massachusetts, our Company has grown to over 1,500+ locations across the United States employing over 18,000 team members. You can find us operating under the following store banners: Certified Oil, Cumberland Farms, Fastrac, Kwik Shop, Loaf N Jug, Minit Mart, Sprint Food Stores, Tom Thumb, Turkey Hill, and Quik Stop. Our US headquarters in Westborough, MA is home to our Store Support Center, Company Warehouse, and Culinary Center. What We Offer: Competitive Wages Work today, get paid tomorrow through our earned wage access program* Paid Time Off Medical/Health/Dental Coverage 401K with Company Match Team Member Discounts Tuition Reimbursement Employee Assistance Program Health Savings Account Company Spirit Days Employee recognition and awards And much more! Position Summary: Strategically execute our franchising of the Quik Stop brand. Lead financial assessments of the business for direction on franchising with focus on delivering the highest level of standards and profitability to for the company this will include evaluating the need for capital investment into the facilities and assets of thecompany in addition to oversight of the fuel and forecourt strategies. Establish budgets for alignment with the company objectives including franchise fee assessments, fuel CPG expectations, expenses in facility management and capital investment. Collaborate and coordinate the support for the franchisees based on contractual agreements. Manage the franchise relationships including breach of contract and new franchisee onboarding. Review and approve all equity expectations and draw requests of every franchise owner. Utilize the regional operations team for guidance for the franchisees for increasing sales and remaining compliant with the retail laws established in California. Responsibilities: Strategic Planning for Franchise management Financial review and evaluation of all site Franchise Contract Management (Legal Annual Agreements and Disclosure Documents) Liaison with Company departments and Franchisees Evaluation of Franchisee alignment to the contract commitments Assessing and assigning franchises to prospective franchisees Coordination of assumption of business from Franchisees to company stores Oversight and approval on capital spending at Franchise locations Communication of business needs at franchise locations Audit review of Franchise operational activities Audit and review of all required inventory and equity requirements Audit and review all requests for draws Approve distribution of expenses based on contract alignments Collaborate with the operations team for support for training of both new and continuing franchisees Collaborate with the operations and merchandising teams for support on reset and pricing activity Collaborate to drive fuel sales with the Franchisees and company fuel pricing team Working Relationships: Interacts internally & externally with executive level management, Requires negotiation of extremely difficult matters; Influences policymaking bodies both internally & externally. Critical collaboration with finance, operations, merchandising and all support functions of the organization with the US. Minimum Education: Bachelor’s Degree or equivalent work experience with success measures for evaluation Preferred Education: Bachelor’s Degree Minimum Experience: 5 years’ experience or equivalent professional experience Preferred Experience: Business Management and leadership Soft Skills: Effective communication, possess analytical abilities, act strategically and plan and manage execution of initiatives. Must be able to make smart and tough decisions. Ability to establish positive working relations across the organization and with operational support team Travel: Quarterly Market Visit (CA/NV) Hours & Conditions: 40-50 hours in a field and corporate environment Physical Requirements: Ability to maneuver and regularly lift and or move up to 10 pounds, and frequently lift and/or move up to 25 pounds. At Cumberland Farms, it’s important that our employees reflect the world we live in and the communities we serve. We celebrate our differences, so your unique background and skillset could bring a wonderful new perspective to our team. If you have a passion for delivering exceptional results, thrive in a fast-paced corporate environment, and bring experience in business management or related areas, we'd love to meet you - even if you don't meet every single requirement. Consistent with Massachusetts Pay Transparency Law, we’re sharing the base salary range for this position. Final pay within this range will be based on your skills, experience, and qualifications. Base pay represents just one part of our total rewards approach. We’re proud to offer a variety of financial and non-financial benefits that invest in your overall growth, well-being, and career journey. #J-18808-Ljbffr Cumberland Farms, Inc.