Director of Case Management

A bit about us:

We are a nationally recognized healthcare organization dedicated to helping patients achieve the best possible outcomes through exceptional rehabilitation and post-acute care services. Our collaborative team is committed to delivering compassionate, patient-centered care while creating an environment where employees can grow, lead, and make a meaningful impact.

As a leader in the healthcare industry, we provide opportunities for experienced professionals to shape clinical operations, improve patient outcomes, and support interdisciplinary teams dedicated to excellence.

Why join us?

What We Offer:

• Competitive compensation package
• Comprehensive medical, dental, and vision benefits
• Generous paid time off
• Tuition reimbursement and continuing education opportunities
• 401(k) with company match
• Employee stock purchase program
• Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA)
• Supportive and collaborative leadership environment
• Opportunities for professional growth and advancement
• Meaningful work that positively impacts patients and families

Why You'll Love It Here:

• Lead a critical department focused on patient outcomes and care coordination
• Partner closely with physicians, nursing leaders, therapists, and payers
• Influence discharge planning, utilization management, and population health initiatives
• Join an organization committed to quality, compassion, and continuous improvement

Job Details

We are seeking an experienced Case Management Director to oversee the daily operations and strategic direction of the Case Management department within an inpatient healthcare setting. This leadership role is responsible for ensuring effective care coordination, discharge planning, utilization review, and patient advocacy while driving positive outcomes for patients, families, and the organization.

Key Responsibilities

• Lead and manage the day-to-day operations of the Case Management department
• Provide leadership, coaching, and development for Case Managers and departmental staff
• Oversee interdisciplinary care planning and discharge planning processes
• Ensure appropriate utilization of healthcare services and resources
• Monitor key performance metrics related to patient outcomes, length of stay, and census management
• Serve as a patient and family advocate to ensure high-quality, patient-centered care
• Interpret and implement organizational policies, regulatory requirements, and best practices
• Maintain collaborative relationships with payers, insurance companies, employers, and healthcare partners
• Drive quality improvement initiatives and operational efficiencies
• Foster a culture of accountability, collaboration, and excellence

Qualifications

• Active clinical licensure, if required by professional discipline and state regulations
• CCM (Certified Case Manager) or ACM (Accredited Case Manager) certification preferred
• Ability to independently perform patient assessments within scope of practice

*For nursing candidates: Bachelor's Degree in Nursing (BSN) and active RN license required
*For other healthcare professionals: Bachelor's Degree required; Master's Degree preferred
*Minimum of 3 years of hospital-based Case Management experience

Experience with:

• Utilization Review
• Discharge Planning
• Care Coordination
• Interdisciplinary Team Collaboration
• Regulatory and Compliance Standards

*Previous leadership or management experience preferred
*Strong communication, relationship-building, and problem-solving skills

Preferred Background

• Acute care hospital experience
• Inpatient rehabilitation experience
• Post-acute care experience
• Experience leading multidisciplinary teams
• Knowledge of payer relations and reimbursement processes

Equal Opportunity Employer
Our client is committed to fostering an inclusive workplace and proudly provides equal employment opportunities to all employees and applicants. Employment decisions are made without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity, or any other protected status under applicable law.

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