Office Coordinator

We are seeking an Office Coordinator to join our Bend, Oregon team. This role is the first point of contact for patients and providers, ensuring a welcoming experience while supporting daily office operations. Organizational skills and managing product inventory are components for success in this role.

Position Overview :
The Office Coordinator plays a key role in greeting patients, answering calls, and supporting administrative processes. In addition to front-desk responsibilities, this position schedules patients, tracks inventory, processes orders, and performs other clerical duties that keep the office running smoothly.

Key Responsibilities :

• Greet patients, visitors, and providers in a professional, friendly manner.
• Answer and direct phone calls, emails, and inquiries.
• Schedule patient appointments and coordinate with providers.
• Enter patient referrals and maintain accurate records in our Electronic Medical Records - EMR system (NikoHealth).
• Performs order processing, inventory tracking, and completes supply requisitions.
• Prepare correspondence, reports, and documentation as needed.
• Support compliance with company policies and healthcare standards.
• Coordinate shipping/receiving activities and office supply organization.
• Arrange for office equipment maintenance or repairs as needed.

Technology :

• EMR Software (NikoHealth). Training will be provided
• Paylocity payroll/time tracking software. Training will be provided

Qualifications :

• Demonstrated experience in a fast-paced office environment with strong attention to detail and the ability to effectively multitask. 
• Competency with video conferencing (Google Meets, Microsoft Teams, Zoom)
• Competency with Microsoft Office & Google Workspace (Docs, Sheets, Drive, Outlook). Word document and excel software proficiency is a requirement.
• Previous minimum experience of 24 months in a medical office, receptionist, or front desk role preferred.
• An associate’s degree or higher, or Vocation Schooling preferred
• Demonstrated strong organizational, problem solving and communication skills. 
• Proven professional and welcoming demeanor with patients and providers.
• Ability to manage multiple tasks while maintaining attention to detail.
• Comfortable with computers. A minimum of 2 years working with computers in a work setting- data entry, organization, being able to navigate operating system
• Comfortable with Electronic Medical Records System. With the right candidate this can be trained. We would prefer someone that has a (EMR) background of 1+ years and the ability to operate efficiently within an EMR.
• Successful candidate will be expected to always maintain the confidentiality of patient information, in compliance with all appropriate regulations including but not limited to HIPAA

Compensation & Benefits :

• Competitive pay at $25-$27 depending on experience.
• Healthcare, vision, and dental insurance (full-time employees)
• 401(k) with company match after 1 year of employment
• Paid time off and holidays
• A supportive, patient-first work environment
• Opportunity to grow with a fast-expanding medical device company