Review Compliance Coordinator

Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life and work journey. Our comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more. Explore more details on the Benefits of Working at HHS webpage.

Functional Title: Review Compliance Coordinator Job Title: Program Specialist VI Agency: Health & Human Services Comm Department: Settlement Agreement Complianc Posting Number: 16886 Closing Date: 05/25/2026 Posting Audience: Internal and External Occupational Category: Healthcare Support Salary Range: $5,098.66- $8,304.83 Pay Frequency: Monthly Salary Group: TEXAS-B-23 Shift: Day Additional Shift: Telework: Eligible for Telework Travel: Up to 35% Regular/Temporary: Regular Full Time/Part Time: Full time FLSA Exempt/Non-Exempt: Exempt Facility Location: Job Location City: RICHMOND Job Location Address: 2100 PRESTON Other Locations: MOS Codes: 16GX,60C0,611X,612X,63G0,641X,712X,86M0,8U000,OS,OSS,PERS,YN,YNS


Brief Job Description:

Come work in an environment where we truly value and respect those we serve and believe in the mission that all people can achieve a higher level of wellness and independence.


The state supported living centers serve people with intellectual and developmental disabilities who are medically fragile or who have behavioral problems. The centers provide campus-based direct services and supports at 13 centers located throughout the state. Learn About Our State Supported Living Centers

If you are looking for a place to work where you can establish a career that is filled with purpose, this is the job for you!

The Review Compliance Coordinator reports to the Compliance Manager and is a member of the Quality Improvement team at the State Supported Living Center (SSLC) State Office. This position can be based anywhere in Texas and must routinely report to their headquarter location. This position requires significant travel to SSLCs (35% of work schedule). The Review Compliance Coordinator works closely with the SSLC State Office team and SSLC staff to monitor and report progress towards compliance with Intermediate Care Facility for Individuals with Intellectual Disability (ICF-IID) Conditions of Participation and State Review requirements. Performs highly advanced (senior-level) consultative services and technical assistance work in the areas of quality assurance and improvement with focus on the State Review process. The State Review is an annual internal quality review of each of the thirteen SSLCs, using standardized monitoring tools. The Review Compliance Coordinator is assigned to 6 or 7 SSLCs and serves as a subject matter expert for quality improvement processes and the State Review for the assigned Centers. As part of the State Review process, the Review Compliance Coordinator conducts remote and on-site review of documents, on-site observations and interviews, participates as a State Reviewer, and writes assigned monitoring summaries/reports. Coordinates comments process for State Review draft reports. Tracks required actions following State Reviews to assist Centers with implementation and verify required actions are completed. Assists with the development of improvement plans related to the State Review and other Quality Assurance/Quality Improvement (QA/QI) activities as needed. Provides updates on SSLC progress in response to State Review findings. Travels to assigned SSLCs to monitor and provide technical assistance to Center staff on minimum requirements and best practices. Works under minimal supervision, with considerable latitude for the use of initiative and independent judgment.

Essential Job Functions (EJFs):

Attends work on a regular basis and may be required to work a specific shift schedule or, at times, even a rotating schedule, extended shift and/or overtime in accordance with agency leave policy and performs other duties as assigned. May serve in an on-call status on a rotating schedule as required to meet operational needs of the SSLCs. Extensive travel (35%) is required.

Prior to State Reviews, schedules and sends invitations for prep meeting, entrance, exit, and internal State Review Team meetings. Reviews and finalizes the previous State Review's required actions tracker, informing the Compliance Manager and relevant disciplines of any outstanding items. Prepares and disseminates review documents and correspondence including meeting agendas, supporting materials, logistical information, and other information as needed for State Reviewers and Center administration.

For each Center on the assigned caseload, travels to participate in the State Review. Serves as the liaison with the SSLC Director ahead of the State Review. While on-site for the review week, evaluates programs, procedures, and/or processes for effectiveness through the use of the designated monitoring tools. Serves as State Reviewer assessing areas such as water temperatures and fire drill compliance. Obtains and analyzes data and documentation and provides recommendations for improvement or identification of best practices. Participates in internal meetings to discuss findings, observations, provide updates when needed, and in collaboration with the entire State Review Team, identifies issues requiring immediate attention; assists in developing action plans when needed to address compliance gaps or performance concerns. Provides technical assistance to other State Review Team members and the Center, as needed. Serves as State Review Team facilitator as needed.

After the on-site review, calculates scores and prepares a report within assigned time frames for assigned areas such as water temperatures and fire drills. Works with the Center to coordinate the draft report comments process. Compiles and reviews Center comments. Addresses comments and questions from the Center about scores and narratives, ensuring all results provided are accurate and appropriate based on performance. Works with Center staff for clarifications/edits as needed and submits a finalized document to the Compliance Manager for distribution to State Reviewers. Makes recommendations to improve the State Review process when needed.

Between State Reviews, serves as subject matter expert for each of the assigned Centers in providing oversight and validation of actions completed and status of SR recommendations. Meets regularly with Center to ensure progress is made with State Review recommendations, conducts validation checks for completed items, and when needed, coordinates the Center, State Office Discipline Coordinators, and QA staff when progress is not made.

Conducts at least one on-site visit between State Reviews, or more as needed, to provide on-site monitoring to verify/validate the completion of required actions and progress. Following the visit, provides updates on status to Center administration and State Office both verbally and in writing.

Collaborates with other State Office staff to ensure the Center's focus is aligned with agency goals. Analyzes the implementation of and variation within processes across SSLCs to develop action plans for improving processes or initiating new ones. Potential collaborative activities include developing program policies, procedures, standards, and manuals, developing and implementing new monitoring tools, identifying the need for new programs, and providing training and guidance to staff in the development and integration of new methods and procedures.

Other duties as assigned include but are not limited to actively participating and/or serving in a supporting role to meet the agency's obligations for disaster response and/or recovery or Continuity of Operations (COOP) activation. Such participation may require an alternate shift pattern assignment and/or location.

Knowledge, Skills and Abilities (KSAs):

Basic knowledge of local, state, and federal laws and standards related to the program area to include Intermediate Care Facilities/Individuals with Intellectual Disabilities (ICF/IID), Texas Administrative Code (TAC), and HHSC policies and procedures related to State Supported Living Centers, or ability to gain that knowledge.

Knowledge of security procedures for handling, protection, and distribution of confidential data.

Working knowledge and understanding of electronic health records.

Knowledge of statistical analysis processes; and of program planning and implementation.

Skill in data validation.

Skill in using monitoring tools to evaluate performance.

Ability to gather, assemble, correlate, and analyze facts.

Ability to devise solutions to problems.

Ability to prepare technical reports, to communicate effectively, to train, lead and coordinate the work of others.

Ability to collect, interpret, organize, verify, and disseminate significant amounts of information with attention to detail and accuracy.

Ability to provide direction and guidance to others

Ability to travel extensively (35% of the time)

Registrations, Licensure Requirements or Certifications:

N/A

Initial Screening Criteria:

Bachelor's degree from an accredited college or university with at least one year of ICF-IID experience OR Associate's degree with three years of ICF-IID experience.

Experience writing reports.

Experience conducting on-site monitoring, observations or program assessments.

Experience evaluating compliance with administrative and programmatic requirements, policies, and guidelines is preferred.

Additional Information:

Applicants must pass a fingerprint criminal background check, pre-employment drug screen, and registry checks including the Client Abuse/Neglect Reporting System (CANRS), Nurse Aide, Medication Aide and Employee Misconduct and HHS List of Excluded Individuals/ Entities (LEIE).

Males between the ages of 18 - 25 must be registered with the Selective Service.

All State Supported Living Center Employees are subject to Random Drug Testing.

Flexibility in work hours may be required for this position. The position may be required to work overtime and/or extended hours. Must be willing to work weekends and holidays.

All applicants must be at least 18 years of age to be considered for employment at a state-operated facility.

Review our Tips for Success when applying for jobs at DFPS, DSHS and HHSC.

Active Duty, Military, Reservists, Guardsmen, and Veterans :

Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor's Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions.

ADA Accommodations:

In compliance with the Americans with Disabilities Act (ADA), HHSC and DSHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at View phone number on click.appcast.io. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.

Pre-Employment Checks and Work Eligibility:

Depending on the program area and position requirements, applicants selected for hire may be required to pass background and other due diligence checks.

HHSC uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Download the I-9 Form

Telework Disclaimer:

This position may be eligible for telework. Please note, all HHS positions are subject to state and agency telework policies in addition to the discretion of the direct supervisor and business needs.