Verbal Complaint Resolution Specialist I
NewRez LLC
NewRez LLC located in Coppell, Texas, is seeking a Verbal Complaint Specialist I to handle consumer complaints, predominantly through phone interaction. This role involves investigating complaints, making follow-up calls, and ensuring satisfactory resolutions to enhance customer experience. Candidates should possess a high school diploma and strong customer service skills, alongside a working knowledge of mortgage processes. Benefits include medical insurance, 401(k) matching, and support for continuing education. #J-18808-Ljbffr NewRez LLC
Vacancy posted 2 days ago
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