Verbal Complaint Resolution Specialist I
NewRez LLC
NewRez LLC located in Coppell, Texas, is seeking a Verbal Complaint Specialist I to handle consumer complaints, predominantly through phone interaction. This role involves investigating complaints, making follow-up calls, and ensuring satisfactory resolutions to enhance customer experience. Candidates should possess a high school diploma and strong customer service skills, alongside a working knowledge of mortgage processes. Benefits include medical insurance, 401(k) matching, and support for continuing education. #J-18808-Ljbffr NewRez LLC
Vacancy posted 1 day ago
Similar jobs that could be interesting for youBased on the Verbal Complaint Resolution Specialist I in Coppell, TX vacancy
$1,000 per month
...Verbal Complaint Specialist III At Newrez, we bring big thinkers and caring doers together to make home happen. We're a team built on heart... ...members. The Verbal Complaint Specialist III must drive timely resolution for the homeowner to mitigate risk and exposure where...Complaints$1,000 per month
Job Overview The Verbal Complaint Specialist I is responsible for supporting the Performing Loan Servicing division by investigating and responding... ...the complaint and provide a point of contact until resolution. Make outbound calls to consumers every 3 days to provide...Complaints- Verbal Complaint Specialist III Support the Compliance Division by investigating and responding to time‑sensitive mortgage servicing complaints received from various departments. Deliver timely resolution to homeowners, provide training to teammates, and maintain accurate...Complaints
- NewRez LLC is seeking a Verbal Complaint Specialist III in Coppell, Texas. This role involves investigating mortgage servicing complaints, providing timely resolutions to homeowners, and maintaining accurate complaint records. The ideal candidate should have at least 5...Complaints
$52.54k - $68k
...Senior Revenue Cycle Specialist Hybrid • El Monte - CA 91731... ...are responsible for problem resolution and payment collection of complex... ...unpaid claims, and customer complaints, taking all steps and... ...patients, and leadership both verbally and in writing, to ensure concerns...ComplaintsFull timeWork at officeFlexible hours3 days per weekFulgent Therapeutics
Coppell, TX9 days ago$1,000 per month
...Correspondence & Disputes Specialist III - Credit Corrections At... ...execute a plan of action for resolution. Ensure the necessary... ...account, to resolve disputes and complaints which will include working... ...Constantly communicating effectively verbally in English, including...ComplaintsCasual workWork at officeWeekend workAfternoon shift$1,000 per month
...Aged Check Specialist The Aged Check Specialist position is responsible... ...the timely review and resolution of aged check items while... ...of communication; written, verbal, and/or by phone. Utilize... ...Escrow, Payoffs, Accounting, and Complaints. Knowledge of applicable...ComplaintsCasual workWork at officeWeekend workAfternoon shift- ...Escalation Resolution Specialist The Escalation Resolution Specialist is part of the Tier 1 Escalation Resolution team, whose primary responsibility... ...been transferred to escalation support ~ Quality verbal and written communication skills ~ Ability to excel in a team...Work at officeImmediate start
- ...Appeals and Grievance Specialist II (Managed Care) Irving, TX | 12... ...appeals processing, grievance resolution, claims analysis, Medicare... ...provider appeals, grievances, and complaints. Research claim denials,... .... Excellent written and verbal communication skills....ComplaintsContract workShift work
$1,000 per month
Position Summary The Correspondence & Dispute Specialist III is responsible for handling... ...includes reviewing all written disputes and complaints from borrowers or their authorized... ...potential issues and devise action plans for resolution. Ensure necessary actions or...Complaints$1,000 per month
...Correspondence & Dispute Specialist III At Newrez, we bring big thinkers and caring doers... ...reviewing all written disputes and complaints from borrowers or their authorized representatives... ...able to execute a plan of action for resolution. Ensure the necessary actions/...ComplaintsWork at office- ...Title Member Experience Specialist Job Description Get To... ...proactive member issue escalation resolution strategies. Eligibility... ...to Department of Insurance complaints, and authorize payment to... ...Microsoft Office. ~ Strong verbal and written communication skills...ComplaintsTemporary workPart timeWork experience placementWork at officeImmediate start
- NewRez LLC is seeking an Aged Check Specialist to research and facilitate timely review and resolution of aged check items while ensuring accurate payment processing. This role collaborates with Accounting, Cash Operations, vendors, customers, and internal departments...
- ...Summary The Safety Specialist is responsible for leading, developing, implementing, and continuously... ...associated with vehicle collisions, complaints, high‑risk driving events, and random... .... Ability to communicate effectively in verbal, written, and electronic formats to...ComplaintsWork at officeLocal areaFlexible hours
Allegiance Mobile Health
Carrollton, TX5 days ago $20.98 - $30.12 per hour
...excellent customer service skills. Relays any patient suggestions and complaints to immediate supervisor for consideration. Provides answers... ...on the patient account and in the production log within Resolute. Liaison with outside collection vendors. Handles all incoming...ComplaintsImmediate startRemote workGrabJobs
Irving, TX2 days ago- ...Enrollment Specialist The Enrollment Specialist is responsible for engaging and supporting... ...Google Suite of products. Ability to follow verbal and written instructions ensuring... ...any updates. Ability to listen to parent complaints, take detailed notes and provide a solution...ComplaintsWork at officeRemote workWeekend workAfternoon shift
Responsive Education Solutions
Lewisville, TX5 days ago - ...Appeals And Grievance Specialist II This position requires the ability to work independently researching... ...classifying, researching and resolving member complaints (grievances and/or appeals) and communicating resolution to members or their authorized representatives...Complaints
$17.95 per hour
...weekends. What a day of an Admissions Specialist looks like: Coordinates and conducts student... ...students regarding program, transfers, complaints, and discipline. May conduct workshops... ...effectiveness Effectively communicate verbally and in writing on a regular basis with...ComplaintsHourly payTemporary workWork at officeRemote workNight shiftPalm Beach State College
Southlake, TX1 day ago- ...Customer Resolution Response Specialist The Customer Resolution Response Specialist is responsible for the resolution of written customer complaints, requests for information, and/or assistance under the direction of the Customer Resolution Response Manager. The incumbents...ComplaintsWork at officeWeekend work
- ...Membership Specialist II We are looking for a Membership Specialist II who will provide... ..., contacting members, providing problem resolution, as well as analyzing and processing various... .... You must have professional verbal and written communication skills along with...Work experience placementWork at officeShift work
- ...and a self‑starter. The Accounts Payable Specialist II - Vendor Support has primary... ...relations along with daily monitoring and resolution of credit hold or threat situations Reconcile... ...steps clearly and accurately (written and verbal) to buyers for timely resolution of...
- Selene Finance LP is hiring a Customer Advocacy Specialist to manage highly escalated customer complaints while ensuring compliance and maintaining trust. The... ...and coordination with various teams for effective resolution, contributing to an excellent outcomes-based environment...Complaints
- ...billioninannualrevenueswithinthenextdecadethroughaccretiveacquisitionsandorganicgrowth. The Accounts Payable Specialist is responsible for processing invoices... ..., and other AP Specialists and requires resolution-based thinking and communication.... ...clearly and accurately (written and verbal) to buyers for timely resolution of...Remote work
- ...shift meetings Report customer or employee complaints/issues to MOD Move and stock food... ...Basic math and reading skills Effective verbal and written communication skills Ability... ...leadership, time-management, and conflict-resolution skills Work Environment: Continuous standing...ComplaintsImmediate startShift workNight shiftWeekend work
soar-restaurants-sonic
Grapevine, TX5 days ago - ...Parts Specialist The Parts Specialist will provide all retail and installer customers with a high level of service. This position will... ...policies and procedures. Address and resolve customer complaints in a friendly manner. Assist with the completion of daily image...ComplaintsLocal areaFlexible hours
O'Reilly Auto Parts
Irving, TX3 days ago - Job Summary: A Leasing Specialist should focus their efforts on the attraction of qualified residents to his or her community. You will... ...residents and/or homeowners) to ascertain requests, comments, and complaints; resolve when able or refer to property manager. Complete...ComplaintsWork at office
$65k - $83k
...Coordinates and communicates event details both verbally and in writing to the customer and... ...to and handles guest problems and complaints. • Uses personal judgment and expertise... ...to his/her evaluation of the issue and resolution. • Works with the property staff and...ComplaintsHourly payMarriott International Inc
Grapevine, TX5 days ago- ...Leasing Specialist Lewisville, TX, USA Full Time We offer a competitive and well-rounded benefits package designed to support... ...residents and/or homeowners) to ascertain requests, comments, and complaints; resolve when able or refer to property manager. Complete...ComplaintsFull timeWork at office
- ...for resolving issues, directing patient inquiries or complaints, facilitating satisfactory resolutions, and follows up to ensure issues have been resolved for... ...continuous improvement. Communication Proficient verbal and written communication skills. Willingness to share...ComplaintsShift workAfternoon shift
Caris Life Sciences
Irving, TX1 day ago - ...Management Team, the Workforce Planning Specialist (Real Time Adherence) has the function of... ...Desk) ~ Escalate and facilitate resolution of issues across call center operations... ...~ Strong Excel skills ~ Excellent verbal and written communications skills ~...Minimum wageFull timeLocal area
EssilorLuxottica
Farmers Branch, TX4 days ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Verbal Complaint Resolution Specialist I. Be the first to apply!
Related searches
- facility management specialist Coppell, TX
- human factors specialist Coppell, TX
- leasing specialist Coppell, TX
- funding specialist Coppell, TX
- systems integration specialist Coppell, TX
- housing specialist Coppell, TX
- ecommerce specialist Coppell, TX
- grocery specialist Coppell, TX
- deployment specialist Coppell, TX
- hospitality specialist Coppell, TX