Customer Service Representative (CSR)
Sparkbit 360
About the job Customer Service Representative (CSR)
At Sparkbit 360 , we believe that every brand has a story worth sharing, a message that can inspire, and a vision that deserves to be seen. As a full-service marketing and public relations agency, were dedicated to helping businesses like yours thrive in an ever-evolving world.
We are searching for an Entry-Level Customer Service Representative (CSR) to support daily customer interactions and service operations. Responsibilities:
- Respond to customer inquiries via phone, email, or in person
- Provide accurate information regarding services and procedures
- Resolve basic customer concerns in a professional manner
- Maintain updated customer records and documentation
- Coordinate with internal teams to support customer needs
- Follow company policies to ensure service consistency
- High school diploma or equivalent required
- Strong verbal and written communication skills
- Customer-focused, reliable, and professional attitude
- Ability to multitask and work in a fast-paced environment
- Basic computer and data entry skills
- Competitive pay
- Opportunities for advancement
- Professional development and training
- Supportive and collaborative team environment
- Travel opportunities (if applicable)
Vacancy posted 4 days ago
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