Pharmacy Partner Coordinator
Oxford Solutions
Pharmacy Partner Coordinator Pharmacy Operations
Oxford Solutions is hiring a Pharmacy Partner Coordinator for a direct hire opportunity with a healthcare services organization in Robinson Township, Pittsburgh, PA. This is a fully onsite role supporting pharmacy partners and internal teams to ensure timely shipment processing, accurate billing resolution, and effective incident management.
Location: Onsite Robinson Township, Pittsburgh, PA Schedule: 10:00am6:00pm or 12:00pm8:00pm EST, plus rotating Saturdays (9:00am5:00pm EST)
Responsibilities
- Serve as primary contact for external pharmacy partners regarding billing, shipping, and operational inquiries
- Manage shipping escalations, reshipments, and pending orders to ensure on-time delivery
- Collaborate with pharmacists and internal teams to resolve billing, clinical, and inventory issues
- Investigate and manage patient and pharmacy-reported incidents, including required documentation and reporting
- Maintain accurate shipment records and confirm routing and delivery details
- Review daily reports and identify opportunities to improve logistics and workflow efficiency
- Ensure compliance with company policies and state/federal regulations
Qualifications
- 3+ years of pharmacy experience, including third-party claims resolution
- High school diploma or GED required; Bachelor's degree preferred
- Strong communication, analytical, and problem-solving skills
- Ability to work cross-functionally in a fast-paced environment
- Strong technical aptitude; experience with Google Suite preferred
- Prior mentoring or training experience is a plus
This is an excellent opportunity for a pharmacy professional who enjoys operations, problem-solving, and cross-functional collaboration.
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