VP, Revenue Operations

Front is the customer operations platform built for B2B complexity, keeping every team, tool, and customer conversation in sync so companies can scale without losing connection. Others handle simple interactions. Front handles the coordination and context behind complex B2B customer relationships. Over 9,000 companies, including Uber Freight, Navan, and Stripe, rely on Front because it's the only one that can run the operational layer that makes customer-facing work actually succeed.Backed by Sequoia Capital and Salesforce Ventures, Front has raised $204M from leading venture capital firms and independent investors including top executives at Atlassian, Okta, Qualtrics, Zoom, and PagerDuty. Front has received numerous Great Place to Work accolades, including Built In's 100 Best Midsize Places to Work in SF 2025, Top Places to Work by USA Today 2025, Y Combinator's list of Top Companies in 2023, #4 on Fortune’s Best Workplaces in the Bay Area ,Inc. Magazine's 2022 Best Workplaces list, and Forbes Best Startup Employers 2022 List.Front is hiring a VP, Revenue Operations to lead and scale the operational backbone of our go-to-market engine. This is a critical leadership role reporting directly to the COO/CFO, with global ownership of Sales Operations, Marketing Operations, and Deal Desk teams.You'll be the connective tissue across our GTM organization — owning the systems, processes, and data infrastructure that drive forecast accuracy, pipeline efficiency, and deal velocity. You'll partner closely with our CRO, CMO, and COO to build a world-class RevOps function that scales with Front's ambition.What you’ll do -Sales OperationsLead a global sales ops team responsible for territory design, quota setting, forecasting, pipeline management, and sales process excellencePartner with our GTM Systems team to build and maintain the systems and reporting that give leadership real-time visibility into business performanceDrive CRM (Salesforce) health, data quality, and adoption across the sales orgPartner with Finance on headcount planning, comp design, and annual planning cyclesMarketing OperationsOversee the marketing ops function responsible for campaign architecture, lead lifecycle management (scoring, routing, SLAs), and demand gen infrastructureEnsure tight alignment between marketing and sales on funnel definitions, MQL-to-close metrics, and attributionRaise the bar on data quality, instrumentation, and tech stack governance across the marketing funnelDeal DeskLead a global Deal Desk team that supports complex, high-value deals with pricing guidance, CPQ, approvals, and non-standard commercial structuresPartner with Sales, Finance, and Legal to streamline deal execution without sacrificing speed or margin integrityOwn the policies and playbooks that enable the field to move faster and close biggerCross-Functional LeadershipServe as the operational voice of the GTM org to the COO/CFO, and executive teamBuild and own the operating cadence: QBRs, pipeline reviews, forecast calls, and annual planningDrive RevOps strategy for systems consolidation, tooling decisions, and AI/automation adoptionDevelop and retain a high-performing global team across Sales Ops, Marketing Ops, and Deal DeskWhat skills and experience do you need -10+ years of experience in Revenue Operations, GTM Strategy, or a related function — with at least 6+ years in a senior leadership role managing cross-functional ops teamsProven track record of building and scaling RevOps organizations at a high-growth B2B SaaS company ($100M+ ARR preferred)Experience owning all three functions — Sales Ops, Marketing Ops, and Deal Desk — or strong adjacent experience with a clear path to ownershipProven experience automating operations with AIDeep expertise in Salesforce and modern GTM tech stacks (e.g., HubSpot, CPQ, Gong, Outreach, Unify, BI/analytics tools)Strong business and financial acumen — you can partner credibly with Finance on planning, modeling, and board-level reportingExceptional ability to translate data into decisions and communicate clearly to executive audiencesA builder's mindset — you've started from scratch, scaled through chaos, and made things repeatableExperience managing global teams across time zonesNice to haveExperience in a company that has undergone a GTM model transformation (e.g., PLG sales-led, SMB enterprise, or expansion into new segments)Front operates on a hybrid model — we come together in the office each Tuesday, Wednesday, and Thursday to collaborate and stay connected.What we offerCompetitive salaryEquity (we are post-series D & backed by some of the best VCs in the US)Private health insurance, including plan options at no cost to employeesPaid parental leaveFlexible time off policyFlexibility to work from home Monday and Friday, unless posted as a fully remote roleMental health support with Workplace OptionsFamily planning support with Maven$100 per month Lifestyle Stipend to spend on fitness, health and wellness, and other activitiesWellness Days - Fronteers get an additional day off on months with no holidaysWinter Break - Our offices are closed from Christmas to New Year's Day!Front provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age or disability. By applying, you acknowledge and agree that you have read and understand the California Recruiting Privacy Notice & EU Privacy NoticeCompensation Range: $340K - $410KLocationSan Francisco, CAEmployment TypeFull timeDepartmentSales & SuccessCompensationOn Target Earnings $340K – $410K • Offers EquityIndividual compensation packages are based on factors unique to each candidate, including job-related skills, experience, qualifications, work location, training, and market conditions. At Front, we take a market-based approach to pay. In addition to cash compensation (base salary, which may include commissions or overtime pay where applicable), Fronteers are eligible to receive equity in the company. This resource will provide additional information on our location zone designations. If you have questions, please contact a member of our recruiting team for additional information.