Hy-Chi Cook

Hy-Chi Department CookAt Hy-Vee our people are our strength. We promise "a helpful smile in every aisle" and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other.About Hy-VeeAt Hy-Vee, we believe the shortest distance between two people is a smile. We're seeking people with a passion for customer service, a willingness to learn, and a commitment to being part of a team that strives to make our customers' lives easier, healthier and happier.The Role and Why It's ImportantAt Hy-Vee, our Hy-Chi department brings bold, fresh flavors to our customers every day, and our Hy-Chi Department Cooks are the ones making it happen. In this role, you'll prepare a variety of hot and cold foods using authentic cooking techniques, keeping the hot and cold cases stocked with delicious, freshly made product throughout the day. Your skill, consistency, and commitment to quality directly shape the experience our customers have every time they visit the department.If you have a passion for cooking, enjoy a fast-paced kitchen environment, and take pride in the food you prepare, we'd love to have you on our team.What You'll DoDeliver outstanding customer service by greeting every customer with a smile and assisting them with their needs throughout the storePrepare woks by cleaning with water, heating to the appropriate temperature, and adding oil for the cooking processCook soups and meats, prepare vegetables and sauces with spices, and combine all ingredients to complete dishesPlace food in hot cases, monitor quantities, and refill as necessary throughout the shiftFill the cold case with fresh-made food and prepare items for the next day after completing the shiftUnderstand all aspects of the Hy-Chi kitchen and perform all cooking responsibilities with accuracy and consistencyCheck rice as time permits and take customer orders at the Hy-Chi counter when neededOrder product and supplies when necessary or notify the department head of needsClean the work area thoroughly at the end of each shiftAnswer the phone promptly and provide friendly, helpful service to customers who callFollow Hy-Vee's dress code, hygiene standards, and all department and company guidelinesPitch in with other tasks or special projects as they come upYour SkillsYou don't need extensive experience for this role; we'll provide the training you need to succeed. To hit the ground running, you'll need to be able to:Bring commitment to Hy-Vee's mission and a genuine passion for delivering an outstanding customer experienceFollow detailed written and verbal instructions carefully and consistentlyApply basic math skills including addition, subtraction, multiplication, and divisionCommunicate clearly with customers and co-workers and work well as part of a teamLearn and apply proper food safety, sanitation, and kitchen proceduresReporting RelationshipsAccountable and Reports to: Store Director; Store Manager; Assistant Managers of Store Operations, Perishables, Health Wellness Home; Food Service Director; Hy-Chi Department Manager; Assistant Hy-Chi Department Manager; Service ManagersEducation and ExperienceHigh school diploma or equivalentNo prior experience required; training is providedPhysical RequirementsFrequently stand and walk throughout a shift in sales, food service, or delivery areasAbility to safely use sharp knives and blades for food preparationExposure to heat- and burn-related hazards associated with cooking, baking, or grilling equipmentAbility to operate a delivery vehicle in accordance with applicable DOT standardsPerform repetitive standing, walking, reaching, and bending associated with order fulfillment, POS transactions, and cleaning/sanitation dutiesWorking EnvironmentThis is a fast-moving role with significant pressure to meet deadlines throughout your shift. You'll work in the Hy-Chi kitchen and can expect continual exposure to noise and temperature extremes, as well as frequent exposure to cleaning chemicals and solvents. Safety is always a priority, and training is provided to help ensure a safe and supportive work environment.Are you ready to smile, apply today.Employment is contingent upon the successful completion of a pre employment drug screen.