Front Office Assistant

Front Office Assistant – Volunteer Opportunity

Sheltering Grace Ministry (SGM)

Location: Marietta, Georgia

Position Type: Volunteer (Non-Paid)

Schedule: Part-Time / Flexible Hours

Reports To: Executive Director

Position Overview

Sheltering Grace Ministry (SGM) is seeking a Front Office Assistant Volunteer to support the daily administrative and front desk operations of our faith-based maternity home and supportive housing programs. This role is ideal for individuals who enjoy organization, communication, and serving others in a compassionate ministry environment.

The Front Office Assistant Volunteer plays a vital role in ensuring our office runs smoothly while providing a welcoming presence for residents, partners, and community members.

Lunch will be provided on scheduled volunteer days.

Key Responsibilities

• Greet visitors and maintain a welcoming, professional front office environment
• Answer and route phone calls, emails, and general inquiries
• Assist with scheduling appointments, meetings, and resident check-ins
• Support administrative tasks such as filing, data entry, scanning, and copying
• Assist with organizing office supplies, forms, and program materials
• Help prepare documents, flyers, and packets for residents and events
• Maintain confidentiality of resident and organizational information
• Support staff with special projects, community outreach, and events as needed
• Uphold SGM’s policies, procedures, and faith-based values

Volunteer Experience & Skills Gained

• Administrative and office support experience
• Nonprofit and ministry operations exposure
• Community outreach and program coordination
• Professional communication and organizational skills

Qualifications

• Must be 18 years or older
• Strong organizational and communication skills
• Basic computer skills (email, Word, Google Docs, spreadsheets)
• Friendly, dependable, and professional demeanor
• Ability to maintain confidentiality
• Willingness to complete a background screening if required
• Alignment with SGM’s mission and faith-based environment

Volunteer Terms

• Volunteer / Non-Compensated Position
• Flexible scheduling coordinated with SGM leadership
• Lunch provided on scheduled volunteer days
• Volunteer service verification available upon request
• This position does not guarantee paid employment

About Sheltering Grace Ministry

Sheltering Grace Ministry is a faith-based nonprofit serving pregnant and postpartum mothers by providing housing, childcare support, life skills training, and spiritual encouragement. Our mission is to support mothers and families in crisis while promoting stability, dignity, and hope.