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Airline Baggage Service Agent in JFK Airport - $26.80 w Health / $21.25 wo, Medical

Hallmark Aviation

Airline Baggage Service Agent in JFK Airport

Customer Service

Jamaica, NY Full-Time/Regular

Proficient in all Baggage Service-related functionality

  • In depth knowledge of World Tracer (W/T) to include creating, amending, and closing AHL, DPR, OHD files
  • Performs daily proactive/reactive communication with passengers
  • Clear expedited and left behind baggage through US Customs and sets up local and FedEx deliveries
  • Maintain inventory of OHD baggage
  • Register lost and found items in W/T, maintain documentation and follow-up with passengers
  • Sweep the bag room and the departure pier daily to action the left behind or late receive interline baggage
  • Send W/T forwarding messages for all bags that are being expedited from the port
  • Respond timely to emails, telexes, and phone calls

Required Skills

  • Basic Math
  • Long periods of standing
  • Lifting, pushing, pulling, and carrying up to 70 lbs.
  • Constant interaction with passengers and management
  • Constant telephone and computer usage
Hallmark Aviation
Vacancy posted 2 days ago
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