Hy-Chi Clerk

Hy-Chi Department Clerk

As a Hy-Chi Department Clerk, this position will be responsible for filling customer orders, handling food in a safe manner, ordering and receiving products, making sure orders are correct, and labeling dating, and putting product away. Additionally you will ensure a positive company image by providing courteous, friendly, and efficient customer service to customers and team members.

Core competencies include partnerships, growth mindset, results orientation, customer focus, and professionalism.

Reporting relations include accountability to the District Store Director, Store Managers, Assistant Managers of Store Operations, Perishables, Health Wellness Home, Hy-Chi Department Manager, Assistant Hy-Chi Department Manager, and Service Managers. There are no positions that report to this role.

Primary duties and responsibilities include providing prompt, efficient, and friendly customer service, answering the telephone promptly, taking customer orders, working with co-workers as a team, reviewing orders, understanding and practicing proper sanitation procedures, ensuring the work area is clean and neat, reviewing the status and appearance of the food for freshness, anticipating product needs, preparing, finishing, and replenishing product, pulling product from cooler/freezer to prepare for cooking, checking in product, putting product away, reviewing invoices, running the department register, removing trash in a timely manner, maintaining strict adherence to department and company guidelines related to personal hygiene and dress, adhering to company policies and individual store guidelines, and reporting to work when scheduled and on time.

Secondary duties and responsibilities include washing dishes, ordering product and supplies, pricing product for customers, delivering orders, assisting in other areas of the store, and performing other job-related duties and special projects as required.

Knowledge, skills, abilities, and worker characteristics include the ability to carry out detailed but uninvolved written or verbal instructions, deal with a few concrete variables, do simple addition and subtraction, copying figures, counting and recording, understand and follow verbal or demonstrated instructions, write identifying information, request supplies orally or in writing, and possess the ability to understand and follow verbal or demonstrated instructions; write identifying information; request supplies orally or in writing.

Education and experience include high school or equivalent experience and six months or less of similar or related experience. Supervisory responsibilities are none.

Physical requirements include the ability to exert up to 50 pounds of force occasionally, up to 20 pounds of force frequently, and up to 10 pounds of force constantly to move objects. Visual requirements include vision from 20 inches or less to more than 20 feet with or without correction, depth perception, and field of vision. Must be able to perform the following physical activities: climbing, balancing, stooping, kneeling, reaching, standing, walking, pushing, pulling, lifting, grasping, finger dexterity, feeling, talking, hearing, and repetitive motions.

Working conditions include exposure to flour, dust, noise, and temperature extremes, occasional exposure to cleaning chemicals/solvents, and a fast-paced work environment with significant pressure.

Equipment used to perform the job includes an oven, steamer, scale, big mixer, shrink wrap machine, Telexon re-ordering machine, register, walk in cooler, knives, serving cases, and C.A.R.S. system.

Contacts include daily contact with internal customers and the general public, weekly contact with suppliers/vendors, and contact with Federal/State Governmental or Regulatory Agencies as necessary.

Confidentiality is none.

The anticipated hourly starting wage for this position is $11.50 to $14.40 depending on experience. For information on company benefits visit Benefits | Hy-Vee. Employment is contingent upon the successful completion of a pre-employment drug screen.