Strategic SaaS CSM - Onboarding, Renewals & Growth
Nooks
A tech company is seeking a Customer Success Manager to oversee a portfolio of approximately 75 commercial accounts. You'll be responsible for ensuring customers derive maximum value from the platform and assist with onboarding and support. The ideal candidate has 2+ years of B2B SaaS customer success experience, strong analytical skills, and familiarity with sales tools like Salesforce. We offer competitive compensation, equity, and comprehensive benefits. #J-18808-Ljbffr Nooks
- ...Account Director, you will manage customer renewals and drive growth within the Staffing/Recruitment SMB sector.... ...Account Management or Sales, particularly in SaaS products. Excellent relationship-building skills and strategic planning capabilities are essential for success...SuggestedWork at officeWork from home
$91k - $105k
...Commercial Account Manager in San Francisco, CA. The ideal candidate will own customer relationships, drive renewals, and identify opportunities for expansion in a fast-paced SaaS environment. Responsibilities include managing renewals, leading negotiations, and ensuring...Suggested- ...seeking a product consultant to manage and renew customer contracts effectively. Ideal candidates should have over 2 years of SaaS experience, preferably in procurement or finance... ...while adapting to an early-stage, hyper-growth environment. This position offers a...SuggestedFlexible hours
- ...excellent communication skills, and a strong background in managing client accounts. This position offers a competitive compensation package and opportunities for professional growth within a values-driven company that prioritizes diversity and inclusion. #J-18808-Ljbffr...Suggested
- ...Customer Success to lead the customer journey from onboarding to renewal at our fast-growing company. In this strategic role, you will own the execution of Customer... ...years in a leadership role, and familiarity with SaaS metrics. Additional benefits include competitive...Suggested
$120k - $130k
...Fetch, and sweetgreen to hire, onboard, and manage over 14 million... ...job The Role We’re hiring a Sr. Strategic Account Executive to help build... ...5+ years selling enterprise SaaS solutions Track record of creating... ...to drive long-term account growth and success Support and enable...Hourly payRemote workHome officeFlexible hours- ...and improving the sales process for portfolio companies in a SaaS/B2B environment. The successful candidate will leverage their... ...to foster a collaborative sales culture and drive measurable growth in renewal sales across various customer segments. Expect a competitive...Flexible hours
- ...strategies for our portfolio companies, contributing to renewal sales practices in a SaaS environment. The ideal candidate will leverage their extensive... ...sales and analytics to support our teams, drive revenue growth, and create best practices across our organization. #J-1...
$154.8k - $200k
...their operations, supply chains, and new growth. As a Strategic CSM working with our Fortune 500 customers... ...a fit if you: 7+ years in enterprise SaaS (CSM, consulting, or solutions) with... ...Commercially fluent, partnering with Sales on renewals and growth.Highly organized, managing...Work at officeRemote work$130k - $150k
...you come in! Skai is seeking a Growth Director, Enterprise who will... ...and growing a portfolio of strategic enterprise clients, driving net... ...and custom projects Manage the renewal process end-to-end:... ...experience, including selling SaaS-based software and service solutions...Base plus commissionWork at officeWork from homeHome office3 days per week$160k
...a single system.Take onboarding, for example. With Rippling... ...for a self-driven, growth-minded account manager... ...: “go live”, benefits renewal, executive business... ...based approachNavigate a strategic sales process by... ...will need3+ years of SaaS experience in account...Contract workWork at officeRemote work3 days per week- ...in San Francisco to own value realization, adoption, renewals, and revenue growth. You will manage strategic accounts, plan QBRs, and collaborate with cross-... ...stakeholders, leveraging LiveRamp’s data collaboration platform and enterprise B2B SaaS #J-18808-Ljbffr SupportFinity™Remote job
- ...Customer Success Management (CSM) organization, a... ...report to the Head of Strategic Customer Success and lead... ...s continued enterprise growth.What you’ll doTeam Leadership... ...& DevelopmentRecruit, onboard, and lead a high-... ...tools to inform strategy.SaaS & Transformation:...Work at officeLocal areaRemote work
- A leading AI procurement platform is seeking a trusted advisor with at least 2 years of SaaS experience. You will consult with customers to maximize ROI and drive successful product adoption, while managing customer relationships effectively. The role includes negotiating...
- ...-market, we're looking for a Strategic Customer Success Manager to own... ..., and PE-backed, high-growth contractors where executive stakeholders... ...and de-risking every renewal. Adoption & customer health... ...travel a few times a year for onboarding, company-wide and team specific...For contractorsWork at officeRemote workFlexible hours3 days per week
$98.52k - $144.9k
...opportunities for further engagement, growth, and performance on our... ..., and help them adopt new SaaS and operational solutions that... ...the RoleWe’re looking for a Strategic Account Development Executive... ...partners to ensure smooth merchant onboarding and adoption.Contribute to...Hourly payWork at officeLocal areaRemote workWork from homeFlexible hours- ...sweetgreen to hire, onboard, and manage over 14... ...plan for your strategic accounts to drive long-term account growth and successSupport... ...at least 2 years in SaaS), with a preference... ...Experience handling renewal conversations and commercialsHow... .... The Enterprise CSM role is expected to...Remote workHome officeFlexible hours
$167k - $199k
...Francisco to serve as a strategic business partner to... ...measurement framework for CSM performance -... ...lift.Build and deliver onboarding, ongoing learning, and... ...expansion, and de-risk renewals.Facilitate live and virtual... ...Experience in a high-growth B2B SaaS companyFamiliarity with...Work at officeLocal areaWork from homeFlexible hours3 days per week$110k - $130k
...managing account health to support renewals and long-term growth. You’ll act as both a strategic advisor and customer advocate,... ...strategies ~ Proven ability to drive onboarding, adoption, retention, and renewal outcomes ~ Strong SaaS product aptitude and ability to...Full timeWork at officeRemote workFlexible hours- ...Position Purpose The Strategic Account Director is responsible... ...to drive mutual growth, revenue expansion,... ...upsell, cross‑sell, and renewals Partner with Sales,... ...successful delivery, onboarding, and ongoing account support... ...in manufacturing, SaaS, logistics, healthcare...Work experience placementLocal areaVisa sponsorshipWork visa
- A leading technology company in San Francisco seeks a Customer Success Manager to enhance strategic growth in the Aerospace & Defense sector. The ideal candidate has 8+ years of experience, an engineering degree, and strong client-facing skills. Responsibilities include...
$91k - $105k
...and commercial negotiation. You’ll manage renewals and recontracting, identify opportunities... ...fit for someone who has experience in SaaS renewals, customer success, or account management... ...and prioritize accounts based on risk, growth potential, and business impact Proven...Contract workVisa sponsorshipRelocation package$308k
...ins every year for Consumer and SaaS applications. As an Auth0 AE, you will drive territory growth through both net new logos and... ...to our customers.The Strategic Auth0 Account Executive OpportunityThe... ..., IL office for in-person onboarding during the first week of employment...Work at officeLocal areaWorldwideFlexible hours$150k - $170k
...key customer relationships, navigate complex issues, and drive initiatives for customer adoption and revenue growth. The ideal candidate will have a strong SaaS background and a proven track record in account management, with the ability to proactively engage clients and...Work at officeRemote work- ...full customer lifecycle, from onboarding to renewal and expansion, while acting... ...teams, delivering both strategic guidance and day-to-day operational... ..., Production) Customer Growth & Expansion Drive growth... ..., data analytics, and SaaS solution design. Stay current...Work at office
- ...as their trusted advisor, strategic partner, and internal champion... ...of customers, from onboarding through renewal and expansion. Run regular... ...you think about retention, growth, and value delivered in equal... ...industries. Background in SaaS or data-driven products....Work at office
$151k - $207.9k
...part in the exciting growth and retention trajectory... ...and priorities. As a strategic and trusted advisor, you... .... Identify renewal risk and collaborate with... ...preferably working with a SaaS-based technical... ...immersive, in-person onboarding experience designed to...Local areaWorldwideFlexible hoursShift work- ...product, marketing, and growth decisions. Company Highlights... ...post-sale, driving onboarding, adoption, retention, and... ...to identify expansion and renewal opportunities and help grow strategic accounts. Monitor customer... ...customer-facing role at a SaaS company. Proven track record...Summer workWork at officeFlexible hours
- ...Customer Success Manager (CSM), Public Sector at... ..., retention, and growth through strategic planning, executive alignment... ...satisfaction, renewals, and expansion.... ...ensure the successful onboarding, delivery, and implementation... .... ~ Expertise in SaaS and GRC solutions, serving...Work experience placementWork at officeLocal areaImmediate startRemote workFlexible hours
$220k
...lifecycle in a single system.Take onboarding, for example. With Rippling,... ..., retention, and revenue growth. Account managers in our Enterprise... ...events: “go live”, benefits renewal, executive business reviews,... ...you will need4+ years of SaaS experience in account management...Contract workWork at officeRemote work3 days per week
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