Strategic SaaS CSM - Onboarding, Renewals & Growth
Nooks
A tech company is seeking a Customer Success Manager to oversee a portfolio of approximately 75 commercial accounts. You'll be responsible for ensuring customers derive maximum value from the platform and assist with onboarding and support. The ideal candidate has 2+ years of B2B SaaS customer success experience, strong analytical skills, and familiarity with sales tools like Salesforce. We offer competitive compensation, equity, and comprehensive benefits. #J-18808-Ljbffr Nooks
$250k
...a single system.Take onboarding, for example. With Rippling... ...the roleRippling’s Strategic Account Managers guide... ....What you'll doDrive growth and retention for your... ...: “go live”, benefits renewal, executive business reviews... ...need7-10+ years of SaaS experience in account...SuggestedContract workWork at officeRemote work3 days per week- ...activation, and consumption growth.As a Sales Account Executive,... ...directly influence the success of a strategic growth initiative by... ...qualificationWorkload activation and onboarding successGrowth in consumed... ...Experience selling software, SaaS, cloud, data, analytics, AI,...SuggestedFlexible hours
- ...seeking a results-driven account manager to own adoption, retention and growth for a portfolio of commercial customers. You will be the primary post-sale commercial contact, driving usage, renewal and expansion while ensuring high retention. As a trusted advisor, you will...Suggested
- ...a single system.Take onboarding, for example. With Rippling... ...for a self-driven, growth-minded account manager... ...: “go live”, benefits renewal, executive business... ...based approachNavigate a strategic sales process by... ...will need2+ years of SaaS experience in account...SuggestedContract workWork at officeRemote work3 days per week
- ...a single system.Take onboarding, for example. With Rippling... ...who can manage a more strategic sales cycle while... ...business reviews, contract renewal, etc.You will field... ..., and revenue growth.Consult with clients to... ...will need3+ years of SaaS experience in account...SuggestedContract workWork at officeRemote work3 days per week
$121.5k - $191k
...collectively navigate rapid growth on a global scale... ...all expansion and renewal activities Develop... ...accounts across all areas (onboarding, success, commercials,... ...Account Management, SaaS sales, or similar quota... ...with large and complex strategic customers ~...Contract workWork at officeFlexible hours- Elastic, the Search AI company, is seeking an Enterprise Account Executive to drive net-new revenue and expansion within strategic Enterprise accounts. You will own a defined territory, build your pipeline, and close complex, multi-stakeholder deals in a consumption-based...
$140k - $160k
...-market, we’re looking for a Strategic Customer Success Manager to own... ..., and PE-backed, high-growth contractors where executive stakeholders... ...and de‑risking every renewal. Adoption & customer health.... ...travel a few times a year for onboarding, company‑wide and team‑specific...For contractorsWork at officeRemote workFlexible hours3 days per week$98.52k - $144.9k
...opportunities for further engagement, growth, and performance with our... ..., and help them adopt new SaaS and operational solutions... ...the RoleWe’re looking for a Strategic Account Development Executive... ...partners to ensure smooth merchant onboarding and adoption.Contribute to...Hourly payWork at officeLocal areaRemote workWork from homeFlexible hours2 days per week3 days per week$204k - $281k
...part in the exciting growth and retention trajectory... ...and priorities. As a strategic and trusted advisor, you... ...capabilities.Identify renewal risk and collaborate... ...preferably working with a SaaS-based technical... ...immersive, in-person onboarding experience designed to...Local areaWorldwideFlexible hoursShift work- ...sweetgreen to hire, onboard, and manage over 14... ...plan for your strategic accounts to drive long-term account growth and successSupport... ...at least 2 years in SaaS), with a preference... ...Experience handling renewal conversations and commercialsHow... .... The Enterprise CSM role is expected to...Remote workHome officeFlexible hours
$164k - $176k
...portfolio of enterprise and strategic accounts.In this role,... ...Retention (NRR), renewals, expansion pipeline,... ...the customer lifecycle: onboarding handoff, adoption... ...customer-facing roles in B2B SaaS (enterprise experience... ...owning retention and growth outcomes (renewals,...Flexible hours$10 - $50 per hour
...Success is becoming a core growth lever. We're hiring our... ...the customer lifecycle from onboarding and adoption through renewal and expansion, while establishing... ..., retain and expand strategic accounts, and feed what we... ...experience in enterprise SaaS, AI, or other complex enterprise...Local areaFlexible hours$250k
...Account Manager- Strategic Accounts (Growth & Retention) Location: San Francisco... ...: “go live”, benefits renewal, executive business reviews... ...will need ~7-10+ years of SaaS experience in account management... ...a single system. Take onboarding, for example. With Rippling...Contract workWork at officeRemote work3 days per week$360k
...lifecycle in a single system.Take onboarding, for example. With Rippling,... ...addresses.About the roleThe Strategic Enterprise Account Executive... ...to drive transformational growth by helping large, complex organizations... ...years of experience selling SaaS/HCM/Payroll/Financial or...Work at office3 days per week$308k - $424k
.... If you are too, let's talk.Strategic Account Team We have a team of... ...biggest opportunities for growth at Okta. Each Strategic Account... ...sophisticated, complex enterprise SaaS productsAbility to evangelize... ...This role requires in-person onboarding and travel to our San...Work at officeLocal areaWorldwideFlexible hours$220k - $300k
...full.About the teamThe SME & Growth Business team at Airwallex is... ...verticals such as ecommerce, SaaS, professional services, and other... ...to support a smooth onboarding and strong customer outcomes.... ...Exceed revenue targets through strategic positioning of our financial...Temporary workWork at officeLocal area3 days per week$308k
...ins every year for Consumer and SaaS applications. As an Auth0 AE, you will drive territory growth through both net new logos and... ...to our customers.The Strategic Auth0 Account Executive OpportunityThe... ..., IL office for in-person onboarding during the first week of employment...Work at officeLocal areaWorldwideFlexible hours$150k - $180k
...functional partners to deliver clear value, retain and renew customers while unlocking growth and expansion opportunities. In working with our... ...competing priorities and drive towards outcomes.You can think strategically while being in the weeds: You can identify key trends...- ...Strategic Account Executive CoderPad's mission is to create a more... ...quarterly business reviews (QBRs) and renewal discussions Establish a... ...Bring: ~3 years+ in SaaS sales positions, with at least... ...computer * Internal mobility and growth opportunities And more…...Permanent employmentFull timeTemporary workRemote workWork from homeFlexible hours
- ...Strategic Account Executive We're hiring a Strategic Account Executive to personally... ...individual quotas in a comparable high-growth SaaS, developer platform, or AI-adjacent environment... ...Customer Success to deliver seamless onboarding and expansion Maintain pipeline...Contract workShift work
- Perimeter, an AI-powered public safety platform, seeks a Customer Success Leader in Sausalito to own agency relationships from onboarding through renewal. You’ll ensure customers realize value on incidents, train users, and maintain a high level of platform adoption. You...
- ...responsible for managing strategic customer relationships... ..., and identifying growth opportunities across a... ...relationship management skills, SaaS customer lifecycle... ...lifecycle. Lead onboarding, implementation... ...Retention Manage renewals, retention strategies,...Full time
$265k - $320k
...Manager, Customer Success Strategic Consumer Tech... ...expansion (consumption growth, cross-sell/upsell opportunity... ...Contribute to hiring, onboarding, and training... ...forecasting, including renewal risk mitigation and expansion... ...success teams in SaaS, API, or AI/ML companies...Contract workWork at officeVisa sponsorshipFlexible hours- ...Manager, Strategic Growth We're growing our Growth Strategy (Customer Success) team at Clay: the group responsible for... ...strategic accounts. ~8+ years in customer-facing roles (CSM, Account Manager, etc.) at a B2B SaaS company, including meaningful experience managing...
- ...is not a traditional CSM role where you send check... ...scores. You'll be the strategic partner for a... ...leaders, and ensuring they renew and grow. The "technical... ...accounts end-to-end from onboarding through renewal. You'... ...and driving account growth in a SaaS environment Ability to...Contract work
$160k - $200k
...0 Years in Customer Success, SaaS, or AI Why Coworker? Coworker... ...organizations - from onboarding through multi-year expansion.... ...drive adoption, retention, and growth across a portfolio of AI-forward... ...with executive-level strategic goals, and serve as the voice...Full timeRemote workFlexible hours- ...Manager, you'll serve as a strategic partner to customers,... .... Support Renewals Work closely with the... ...closely with Product, Onboarding, Support, Sales, and Marketing... ...function within B2B SaaS Experience in CRM,... ..., and account growth Experience managing...Permanent employmentWork at office
$140k - $180k
...not a traditional CSM role. You will get... ...impact immediately. Onboarding runs on... ...Relationship: Manage the renewal lifecycle not as a... ...fuels our mutual growth. Proactive Account... ...daily users to strategic planning with executive... ...within B2B SaaS or healthcare, where...Work at officeImmediate start$130k - $170k
...strong relationships and growth within our existing... ...Success Manager in a SaaS startup environment.... ...sized accounts, driving strategic discussions and identifying... ...will: Complete onboarding and develop a deep understanding... ...by health score, renewal timeline, and...Immediate start
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