Assistant General Manager

Job Description

Job Description

Join the Ian's Pizza Team as an Assistant General Manager

We're not just offering a job; this is a pathway for you to grow as a leader. Our training programs and opportunities for growth and ownership sets the stage for an exciting career!

Why Ian's Pizza?

• Competitive Compensation : Starting base salary of $45,000-$52,000 annually.
• Excellent Benefits : Premium and affordable health and dental care, retirement plan with 3% matching, PTO starting at 96 hours annually for a new manager.
• Profit Sharing Bonuses : Twice annual profit sharing based on store profitability and goal completion.
• Inclusive Culture : Join a diverse and inclusive team committed to the Big Five Code of Conduct: Dependability, Awareness, Connection, Generosity, and Effort.
• Hands-On Growth : Immerse yourself in our Manager Training Program, gaining expertise in scheduling, product ordering, and more.
• Path to Partnership : We are looking for motivated individuals who want to advance their career in the restaurant industry. You can own and operate your own Ian's Pizza someday!

Assistant General Manager Job Duties and Expectations

Through your training, you will work closely with the GM and the Director of Operations to ensure successful operations in all restaurant departments (FOH, Kitchen, and Delivery) and a successful, positive work culture that aligns with our Vision, Values, and Big Five Code of Conduct. Success in this role is measured in great food quality, happy teams and customers, a clean store, and a healthy bottom line.

Your training will include rotations at one or more of our Milwaukee restaurants, spending the first 6-9 months going through General Operations training (Front of House, Cooking, and Dispatch) and Manager training.

You'll learn how to:

• Lead and train the General Staff, Shift Leaders, and Department Supervisors,
• Conduct effective performance reviews and everyday performance conversations,
• Manage inventory and vendor relationships,
• Place accurate product orders and train and manage others on product ordering,
• Plan and execute meeting agendas, including All Staff and Supervisor Team Meetings, and Management Meetings,
• Communicate staffing and staff scheduling needs to the GM and work closely with the recruitment team,
• Identify opportunities to improve store performance and work with management to put new systems into action.

We're looking for someone ready to take ownership, lead by example, and make a real impact. The goal is to prepare you for a GM role within 6-9 months, but an immediate GM placement isn't guaranteed; it'll depend on business needs when your training wraps up.

Assistant General Manager Skills and Experience

• 2+ years of management experience in the food and beverage industry is required. Will consider equivalent management experience in retail, grocery, hospitality, hotels, event venues, healthcare, construction, or the military. If you have experience managing large teams in fast-paced environments while maintaining high operational standards, we'd love to hear from you!
• Embrace and embody the 2030 Vision, Company Values, Ian's Standards for Customer Service, Food Quality, and the Big Five Code of Conduct (Awareness, Connection, Generosity, Dependability, Effort).
• Able to motivate others to always put in their best effort, and hold all staff accountable to high standards of food quality, customer service, and cleanliness.
• Exercise good judgment, problem-solving, and initiative to get things done and plan ahead.
• Maintain a good attitude, high levels of awareness, and direct, kind communication, especially in situations that require quick action.
• Able to keep organized, set priorities and meet deadlines.
• Must be Food Manager (ServSafe or Learn2Serve) Certified OR able to complete the certification in the first 6 months of employment.
• Must be Safe Alcohol Server Training (ServSafe or Learn2Serve) Certified OR able to complete the certification in the first 6 months of employment.
• Ability to stand and walk for long periods. To bend, crouch, and lift up to 50 lbs. To use ovens, pizza cutters, and other equipment of the business.
• Ability to use or learn to use administrative tools such as Google Calendar, Gmail, Google Sheets, etc.
• English language proficiency is required. Bilingual in Spanish is a major plus!
• Reliable transportation to and from the restaurant locations for a variety of shift times, including mornings, afternoons, and nights.
• Must be 18+ to apply. If you are 16 or 17 years old, you can apply for the Front of House at our Story Hill location or a Summer Seasonal position.
• Must be authorized to work in the United States and able to provide adequate identification documentation at Orientation and/or Day One. For more information, you can visit -9.

Schedule

Managers are salaried for 45 hours a week. Each week, you will spend about 25-35 hours in operations/on-shift and about 10-15 hours on administration, projects, and meetings.

Availability for mornings, afternoons, and nights is required. Many of our busiest shifts are on evenings and weekends, and we expect all managers to be available to work during these times in rotation with the other managers and Department Supervisors.

As a leader in the restaurant, you will work with the leadership team to be available for emergencies and help find coverage or cover shifts as needed.

Location

We are looking to bring on talented, dedicated managers to grow our leadership team. Training location will vary, and final placement will depend on the needs of the business.

Are you ready to be the newest Assistant General Manager?

Join the Ian's Pizza team and turn your career dreams into reality! Apply on our website at ianspizza.com to ensure we see your application right away.

Want to learn more about Ian's Pizza and the unique culture of our restaurants? Visit us, check out our website, follow us on Instagram or Facebook, or look at our Indeed.com page for employee reviews!

The video below highlights our 10-year Employee Posters, and what makes working at Ian's Pizza a place worth sticking around!