Remote IT Help Desk Specialist (On-Call)
The HT Group
- Remote job
The HT Group in Austin, Texas is looking for a customer-focused IT Support Specialist to join their dynamic IT services team. This role focuses on providing exceptional technical support while ensuring user satisfaction. Ideal candidates will have a strong background in diagnosing and resolving technical issues, as well as experience with Microsoft Windows and networking concepts. You will assist users with various technical requests, maintain communication with individuals experiencing issues, and log support tickets in their system. This position also includes participation in an after-hours on-call rotation. #J-18808-Ljbffr The HT Group
$45k - $55k
...Help Desk/Call Center Analyst - Onsite and Remote Work (Hybrid Role) Serve as a member of a service desk operations team that is the initial point of contact for customer support. Provide efficient, high-quality, and compassionate assistance to Members, former Members...Remote workInterim roleWork at officeWork from homeFlexible hours- ...searching for a qualified On-Site Tier III Call Center/Help Desk Support Technician to deliver... ...technical support to clients both on-site and remote relating to company managed equipment.... ...service requests and incidents within the IT Service Management (ITSM) tool. Provide...Remote workWork at officeRelocation
$25 - $40 per hour
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$115k - $130k
...Administrator role, focused on Emergency Call Management (ECM) within the CCSW Technical... ...maximum situational awareness for Users Remote and Keyboard-Side coaching to build Customer... ...customer support experience 3+ years of IT support experience Strong written and oral...Remote workWork experience placement- ...rich work family with which to change the world. The QA Call Center Analyst serves as a call center support analyst... ...Degree or Business Certificate preferred Experience working in a remote or work-from-home environment Advanced technical proficiency...Remote workFull timeSeasonal workWork from home
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$7.25 - $14 per hour
...companies in the USA, with a strong call center footprint and... ...are powered by both on-site and remote agents, leveraging advanced technologies... ...Are you tech‑savvy and enjoy helping others? Join our team as a... .... Previous tech support or IT helpdesk experience is a plus....Remote workFull timeTemporary workCasual workWork at officeLocal area$14 per hour
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...exceptional candidates. Currently, we have an IT Help Desk Specialist opportunity with a well-established... ...to IT help desk tickets, phone calls, emails, and walk-up requests in a timely... ...connectivity issues Support remote users with secure access tools and remote...Remote workHourly payTemporary work- ...Objective The Service Desk Specialist (SDS) is responsible... ...person is committed to helping our team achieve their... ...Responsibilities Provide remote and/or on-site support... ...Participate in the On-Call rotation as a technical... ...is used to provide IT services. Requirements...Remote workFor contractorsFreelanceNight shift
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- ...delivery to end user. Enter all incoming calls to the ticketing system database... ...appropriately. Be responsible for timely closure of help desk tickets. Monitor outstanding help desk... ...workstations. Ability to support users remotely via remote control applications, RDP, or...Remote workImmediate startShift work
- ...Help Desk Specialist II (Tier 2 - Advanced Support) Zen Strategics, a Titan Technologies... ...through ServiceNow, performs remote installations and system... ...have at least two years of IT support experience, strong... ...or warm-transferred telephone call. Perform advanced (second level...Remote workFor contractorsWork at officeNight shiftRotating shift
- ...We are a federal IT company on a mission to make customer experience... ...a talented and motivated Help Desk Specialist I s for a Full-Time position.... ...over the phone and/or via remote access. Escalate issues reported... ...in customer service (retail, call center, etc.) is often...Remote workFull time
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- ...professional services firm to hire a Help Desk Specialist for their internal IT team. This is a great... ...training Participating in a 24/7 on-call rotation What They’re Looking... ..., 9–5) ~ Hybrid schedule (2 days remote) ~ Excellent benefits, including...Remote workWork at officeMonday to Friday
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$24 - $27 per hour
...The Help Desk Technician – Level 1 provides technical support and troubleshooting... ...works directly with users to provide remote support, resolving basic IT issues, and escalating more complex... .... Key Performance Indicators: First Call Resolution (FCR) Rate: Percentage of...Remote workHourly payWork experience placementLocal area- ...Helpdesk Specialist Looking for a dedicated and knowledgeable... ...Specialist to join our IT team. The ideal... ...VPN. Familiarity with remote support tools and... ...Be willing to work on call out of normal business... ...periods of sitting at a desk and working on a computer...Remote workWork at office
$25 - $27 per hour
...exceptional candidates. Currently, we have an IT Help Desk Specialist opportunity with a well-established... ...to IT help desk tickets, phone calls, emails, and walk-up requests in a timely... ...and operating systems. Support remote users and troubleshoot VPN, Wi-Fi,...Remote workHourly payTemporary work- ...We are seeking an Associate Help Desk Specialist for our client in west Houston... ...applications. Collaborate with IT teams to deploy hardware,... ...including after-hours and on-call support. Perform additional duties... ...(WAN). Experience providing remote support via VPN, Citrix, or...Remote workContract workLocal areaFlexible hoursWeekend work
- ...ticketing system for remote employees across... ...Collaborate with IT leadership on process... ...environments. Support call center operations (... ...for an IT Helpdesk Specialist who's ready to do... ...as we scale Helps protect and elevate... ...~3-5 years of help desk or IT support experience...Remote work
$32.21 - $33.18 per hour
...Help Desk Specialist Portland, OR, US 5 days ago Requisition ID: 1296 Salary Range... ...support to both local and remote users across the organization... ...appropriate manner. Work with senior IT staff to create solutions for... .... May require after-hours on-call availability and equipment...Remote workHourly payWork at officeLocal areaShift work
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