Support Flex Associate
Belk, Inc. & Belk eCommerce LLC.
Job Overview The Support Flex Associate drives sales and delivers a positive customer experience by processing inbound truck deliveries accurately and efficiently, ensuring new merchandise is ready for sale. The role also executes outbound merchandise activities, supports facilities maintenance, and maintains back‑of‑house organization, working closely with the merchandising team to place and sign product on the sales floor. Responsibilities Unload cartons from truck deliveries, separate cartons by department, remove plastic, and hang items to ensure product readiness for the sales floor. Follow operational processes and procedures to enhance productivity. Complete sensor tag application, product transfers, damage processing, and RFID tasks to support inventory accuracy. Assist with facilities processes, including lighting, recycling, work orders, store maintenance, and housekeeping. Support merchandising and store fulfillment teams with floor sets, product presentations, promotional sets, price changes, and picking and packing customer orders. Maintain daily operational standards by replenishing supplies, supporting store recovery efforts, and ensuring cleanliness. Organize and properly store tools, supplies, excess stock, fixtures, and other equipment to promote efficiency. Leverage training tools, use resources, and incorporate feedback to build knowledge of operational processes and strengthen performance. Stay informed of products, promotions, policies, and store events to enhance execution. Enhance in‑store customer experience by warmly acknowledging and assisting customers, supporting the store during peak traffic and coverage periods, and completing other tasks as assigned. Contribute to a positive store culture by building connections with teammates, sharing knowledge, and celebrating achievements. Follow asset protection procedures, safety guidelines, and security protocols to control shortages and minimize risk. Skills and Abilities Dedication to customer service and a drive to achieve store objectives. Ability to take ownership of assigned tasks and contribute to store success. Self‑directed and able to work with minimal supervision in a deadline‑driven environment. Excellent communication skills. Comfortable with technology, including smartphones, tablet computers, and Windows‑based operating systems. Available to work a flexible schedule based on business needs, including nights, weekends, and holidays. Must regularly move around all store areas and be accessible to customers. Must bend, reach, stretch, lift, carry, and move at least 50lbs. Benefits Medical, Dental, and Vision 401(k) with matching contribution Generous PTO Merchandise discounts Paid maternity and paternal leave Growth and professional development opportunities Employee assistance programs Education and tuition reimbursement programs *Benefit eligibility depends on role and/or full‑time/part‑time status. We are an Equal Opportunity Employer. All employment decisions are made without regard to race, color, age, sex, gender identity, sexual orientation, religion, national origin, citizenship, disability, or any other characteristic protected by law. #J-18808-Ljbffr Belk, Inc. & Belk eCommerce LLC.
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