Customer Support Representative I

Customer Support Representative I

Primary Location : Holtsville, TN

V-Soft Consulting is currently hiring for a Customer Support Representative I for our premier client in Holtsville, TN.

Education and Experience"

• HS Diploma and College background REQUIRED
• Light IT background a MUST
• 1 YR. customer service experience a MUST

Knowledge, Skills and Abilities "

• Computer literate; knowledge of Windows environment.
• Worked remote previously a MUST

WHAT YOU'LL DO:

Job Responsibilities:

• Assists customers with their questions about how to set-up and operate our equipment to successfully conduct their inventories.
• Coordinates internal operational activities to ensure each order/request is processed in a timely manner as agreed to with customer.
• Prepares and enters required client information/requests into department's database to document customer interaction and resolution.
• Excellent communications skills.
• Flexible availability (especially weekends) a MUST
• Must be able to multi-task in a fast-paced environment and work independently without distractions

V-Soft Consulting Group is recognized among the top 100 fastest growing staffing companies in North America, V-Soft Consulting Group is headquartered in Louisville, KY with strategic locations in India, Canada and the U.S. V-Soft is known as an agile, innovative technology services company holding several awards and distinctions and has a wide variety of partnerships across diverse technology stacks.


As a valued V-Soft Consultant, you're eligible for full benefits (Medical, Dental, Vision), a 401(k) plan, competitive compensation and more. V-Soft is partnered with numerous Fortune 500 companies, exceptionally positioned to advance your career growth.


V-Soft Consulting provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.


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