Salesforce Administrator

Company Overview Amrize is building North America. From bridges and railways to data centers, schools, offices and homes, our solutions are inside the buildings and infrastructure that connect people and advance how we live. And we invite you to come and build with us. As the partner of choice for professional builders, we offer advanced branded solutions from foundation to rooftop. Wherever our customers are, whatever their job, we’re ready to deliver. Our 19,000 colleagues work across 1,000 sites supported by an unparalleled distribution network. Infrastructure, commercial and residential, new build, repair and refurbishment: We’re in every construction market. Amrize listed on the New York Stock Exchange and the SIX Swiss Exchange on June 23, 2025, following our spinoff as an independent company. Join us and build your ambition. Learn more at ( About the Role Amrize Building Envelope (ABE) is accelerating their Customer Relationship Management (CRM) Transformation and the experienced Salesforce Administrator on the Marketing‑Digital team to manage their CRM capabilities and platforms. This role will be critical in driving CRM adoption across sales, marketing, and customer support. Through data integration management; training; and reporting and feature enhancements the CRM Administrator will become the CRM user’s best friend. This individual has an Agile and experiential mindset, is passionate about data/analytics, and excels at managing integrated CRM platforms. This is an engaging and hands‑on role and the CRM Administrator, therefore, is an individual who is highly capable of operating and excelling at the strategic and tactical positions. What You’ll Accomplish Partner with business stakeholders to translate priorities into outcome‑driven initiatives—owning a well‑defined backlog that advances customer experience, sales effectiveness, and growth. Configure and enhance Salesforce capabilities—including objects, fields, flows, automations, and customer experiences—to streamline processes and enable the business to operate more efficiently at scale. Leverage workflow automation and process optimization to eliminate manual effort, reduce errors, and accelerate end‑to‑end customer and sales processes. Independently assess issues, identify root causes, and implement durable solutions that improve system performance, usability, and business outcomes. Build and evolve reports, dashboards, and data models that provide real‑time, actionable visibility into pipeline, performance, and customer behavior. Partner with senior Salesforce Administrator to define and deliver next‑generation capabilities that elevate how customers and internal teams interact. Collaborate with Amrize IT and external partners to ensure configurations, customizations, and integrations are focused on measurable business outcomes. Drive data quality and integrity through governance, monitoring, and process improvements—ensuring Salesforce remains a trusted source for decision‑making. Own testing, validation, and release coordination—ensuring new features and enhancements deliver value seamlessly without disrupting the business. Establish and evolve best practices, scalable design patterns, and standardized approaches to configuration and automation. Develop targeted training, documentation, and hands‑on support to ensure users fully leverage Salesforce capabilities and realize business value. Serve as a subject matter expert across Salesforce—guiding stakeholders, recommending improvements, and ensuring the platform evolves in line with strategic priorities. What We’re Looking For BA/BS degree or equivalent work experience. 3‑5 years of hands‑on experience with Salesforce Sales and Experience Clouds is required; experience with MS Dynamics optional. Experience with B2B and building products industry a plus. Excellent communicator and creative thinker, with an ability to use data to inform all decisions. Self‑starter to proactively review and improve functionality of Salesforce applications. Strong technical and effective problem‑solving skills. Strong Analytical skills to respond to requested changes and identify customizations and to manage conflicting priorities and meet deadlines. Proficiency in Spanish, with the ability to read, write, and speak at a business level is preferred. What We Offer Competitive salary Retirement Savings: Choice from 401(k) pre‑tax and/or Roth after‑tax savings. Employee Stock Purchase Plan. Medical, Dental, Disability and Life Insurance. Holistic Health & Well‑being programs. Health Savings Accounts (HSAs) & Flexible Spending Accounts (FSAs) for health and dependent care. Vision and other Voluntary benefits and discounts. Paid time off & paid holidays. Paid Parental Leave (maternity & paternity). Educational Assistance Program. Equal Opportunity Employer Amrize is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Amrize North America Inc. takes pride in our hiring processes and our commitment that all qualified applicants will receive consideration for employment without regard to age, race, color, ethnicity, religion, creed, national origin, ancestry, gender, gender identity, gender expression, sex, sexual orientation, marital status, pregnancy, parental status, genetic information, citizenship, physical or mental disability, past, current, or prospective service in the uniformed services, or any other characteristic protected by applicable federal, state or local law. Amrize North America Inc, and its respective subsidiaries are Equal Opportunity Employers, deciding all employment on the basis of qualification, merit and business need. Amrize Canada Inc. is committed to the principles of employment equity and encourages the applications from women, visible minorities, and persons with disabilities. Amrize North America Inc. participates in E‑Verify and will provide the federal government with your I‑9 information to confirm that you are authorized to work in the United States. In compliance with the ADA Amendments Act (ADAAA), if you have a disability and would like to request accommodation in order to apply for a position with us, please email recruiting‑View email address on click.appcast.io. This email address should only be used for accommodations and not general inquiries or resume submittals. In Ontario, our organization/business is committed to fulfilling our requirements under the Accessibility for Ontarians with Disabilities Act. Under the Act, accommodations are available on request for candidates taking part in all aspects of the selection process. Fraud Prevention Notice The only way to apply for a position at Amrize is through our official Careers website. Be cautious of unsolicited offers or requests for information from other sources. Learn how to protect yourself from recruitment fraud here: Fraudulent Job Offers Policy ( #J-18808-Ljbffr