Site Supervisor

Job Title

About Us:

Simply put, our purpose at Accelerated Urgent Care is to get you quality care when you need it. We aim to foster a supportive environment where our team members can develop their careers. To promote this goal, we've built a diverse and driven team of employees who are all eager to learn from one another and reach Accelerated Urgent Care's mission of delivering exceptional healthcare to the patients and communities that we are privileged to serve. We are a fast-growing company that doubles in size year after year since 2012! Recognized as Kern County's Top Urgent Care center 6 years in a row! Dedicated to our employees' career growth; 65% of our Administration and Management team members have been internal candidates! 16 clinics strong across 5 regions in California and growing! Our Core Values: Friendliness, Competence, Respect, Teamwork, Compassion, Hard Work, Integrity, Humility, Dedication!

Essential Functions

Duties include, but are not limited to:

• Review and assess daily patient charts for completeness and accuracy.
• Oversee and manage inventory processes, ensuring adequate stock levels and proper storage of supplies.
• Perform weekly inspections of clinic equipment and facilities to ensure they meet safety and operational standards.
• Conduct regular in-house storage counts to ensure proper organization and inventory control.
• Oversee and ensure proper spore testing and autoclaving procedures are conducted in compliance with safety regulations.
• Ensure that pharmaceutical waste is handled and disposed of according to regulatory guidelines.
• Provide ongoing training and retraining for staff to ensure adherence to clinic procedures and protocols.
• Ensure the proper organization and storage of clinic supplies, and place orders as necessary to maintain adequate stock levels.
• Perform audits on binders and laboratory records to ensure accuracy and compliance with clinic standards.
• Regularly perform quality control checks to ensure that clinical procedures and documentation are accurate and meet required standards.
• Review and sign off employees on training as necessary to ensure that documentation is completed accurately and timely.
• Provide leadership, guidance, and oversight to staff, ensuring policies and procedures are followed consistently.
• Interview, hire, and onboard new clinic staff as necessary to ensure proper staffing levels.
• Process medical records requests in accordance with clinic protocols and privacy regulations.
• Assist the front office team by addressing questions, concerns, and supporting operational needs as they arise.
• Communicate policy changes and new protocols to the team, ensuring they are understood and followed.
• Coordinate coverage for staff absences, including call-outs, vacations, FMLA, etc.
• Place orders for clinic supplies, ensuring that inventory is stocked and maintained appropriately.
• Participate in the on-call rotation.
• Performs other job-related duties as assigned.

Competencies

• Knowledge and ability to maintain a consistent level of productivity.

• Understanding of detailed requirements in action plans and implementation.

• Knowledge required to commission and conduct data analysis for decision-making.

• Excellent interpersonal skills that result in team building, successful negotiation, conflict resolution, and effective handling of complex interpersonal situations.

• Leadership skills to work effectively within a team setting.

• Ability to inspire confidence and open communication necessary for a learning environment.

• Ability to maintain a positive attitude and balance in relationships with others.

• Effective social interaction with physicians, management, business and community contacts.

• Strong organizational and supervisory skills.

• Ability to complete duties within an agreed-upon time frame and adapt appropriately to change of priorities and workload and to adjust personal schedule, if required.

• Sound written and verbal communication skills to convey information effectively.

• Proficiency in Excel, Word, PowerPoint, Outlook and Windows OS and ability to learn proprietary software systems.

Work Conditions & Physical Demands

The working conditions and physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Ability to access all areas of the center throughout the workday.

• Involves sitting approximately 50 percent of the day, walking or standing the remainder.

• Some bending, stooping, and must be able to lift up to 25 pounds.

• Ability to communicate verbally with an excellent comprehension of the English language.

• Work is generally performed in an indoor, well-lighted, well-ventilated, heated, and air-conditioned environment.

• Driving as needed.

Requirements

Required Education and Experience:

• High School Diploma or equivalent required.

• Associate's degree in healthcare administration or related field preferred.

• Previous experience in a clinical or healthcare setting, especially in a supervisory role, is highly desirable.

• Valid California driver's license

• ***must be available nights/weekends***