HVAC Service Manager

Overview

Reimer Home Services isn't just a company-it's a century-strong legacy. For over 100 years, we've been the trusted name in HVAC, plumbing, and electrical services across Upstate New York. We're growing fast and committed to building a positive, team-oriented culture rooted in personal and professional development.

We are seeking a dynamic HVAC Service Manager with proven leadership skills, a track record of driving KPIs, and a passion for customer satisfaction to lead our expanding team.

Responsibilities

• Lead & Manage the Team : Oversee and empower HVAC technicians while cultivating a culture of accountability, excellence, and collaboration.
• Take Care of Customers : Ensure top-notch service, resolve concerns quickly, and foster long-term customer relationships.
• Drive Exceptional Metrics : Own team KPIs and develop strategies to improve efficiency, customer retention, and revenue growth.
• Design Elite-Level Training : Recruit HVAC talent, design training programs, and promote ongoing skill-building and career development.

Qualifications

• Proven experience building, leading, and motivating teams
• A background in HVAC (required)
• Strong track record of exceeding sales and operational efficiency goals
• Excellent communication, problem-solving, and team-building skills
• Passion for customer satisfaction and operational excellence

Benefits

• Top-of-market compensation: $120K-$140K
• Comprehensive health, dental, and vision insurance
• 401(k) retirement plan with generous company match
• Career advancement opportunities with a growing organization
• Relocation assistance available

Location

• Syracuse, NY

Reimer Home Services may conduct a pre-employment background check and drug test, subject to applicable law.