IT Project Manager
Commonwealth of Massachusetts
About the Organization The Executive Office of Health and Human Services is comprised of 11 agencies and the MassHealth program. EOHHS seeks to promote the health, resilience, and independence of nearly one in three residents of the Commonwealth we serve. Our public health programs touch every community in the Commonwealth. To know more about EOHHS please visit Mass.gov . About the Role EOHHS is seeking an IT Project Manager II to lead medium‑sized technology initiatives within the Office of the Secretariat Chief Information Officer (SCIO). The role oversees all phases of the project lifecycle: planning, execution, monitoring, and delivery; ensuring solutions meet both business and technical requirements. The position applies established project management methodologies, including Waterfall, Agile, and Scrum, to deliver projects within defined scope, timelines, and governance standards. Success requires strong analytical skills, technical understanding, and the ability to communicate risks, impediments, timelines, and budget impacts to senior IT and business leadership. The IT Project Manager II provides technical expertise and leadership, identifies obstacles, recommends alternative strategies, and ensures effective collaboration with IT teams, business stakeholders, and vendors. The role requires the ability to navigate complex technical scenarios and drive projects to successful completion. Schedule Hybrid | Monday–Friday, 9:00 AM–5:00 PM (subject to operational needs) Primary Location United States-Massachusetts-Quincy - 1 Enterprise Dr Responsibilities Project Planning & Execution Develop project plans, milestones, and detailed activities. Define requirements and ensure alignment with business and technical needs. Create work breakdown structures, checklists, and supporting plans (risk, change, testing, quality). Provide weekly status and risk updates to the Office of the SCIO. Monitor progress, dependencies, deliverables, and technical specifications. Manage scope and change control processes. Ensure solutions comply with Enterprise Technology and Security Standards. Serve as primary point of contact for assigned projects. Lead weekly vendor status meetings and biweekly cross‑functional meetings. Collaborate with product owners on backlog items, scrums, and sprint reviews. Deliver presentations to customers, agency staff, and leadership. Risk, Issue, and Quality Management Identify impediments and develop mitigation strategies. Resolve data quality issues with business stakeholders. Report technical issues and contribute to process improvement efforts. Budget & Procurement Partner with the IT Financial Analyst on project budgets and funding requests. Support procurement activities for goods and services. Lead project status meetings and guide project teams. Train or mentor new employees and/or supervise Level I staff. Ensure deliverables meet user requirements and follow PMO and PMI best practices. Administration Support administrative functions related to project operations. Assist with planning off‑site Executive Management meetings and events. Participate in ad hoc projects, providing coordination and documentation. Contribute to cross‑functional efforts that improve efficiency and communication. Qualifications Preferred Qualifications: Experience creating and implementing project plans and schedules according to project goals and objectives. Demonstrated ability to work in a team environment with team members, peers, management, and business stakeholders. Ability to prioritize, execute, and manage work in a matrixed, high‑pressure environment. Working knowledge of project management concepts as defined by PMI. Knowledge of Agile/Scrum concepts. Knowledge of ITIL concepts. Proficiency with Microsoft Office (Word, Excel, PowerPoint, Access, Visio); Power BI or Adobe tools preferred. General understanding of IT processes or technology concepts. Strong teamwork skills and ability to recommend process improvements. Ability to translate and communicate technical concepts, information, plans, and procedures to both technical personnel and non‑IT business users. Strong oral and written communication skills with the ability to communicate to all levels of the organization. PMI and Scrum Master/Product Owner certification. Ability to conduct planning, risk assessments, and mitigation strategies. Ability to build strong working relationships across technical and business teams. Ability to handle confidential information with discretion. Ability to work independently on routine tasks with minimal supervision. Qualifications Required at Full Performance: Proficiency in Waterfall, Agile, and Scrum. Ability to independently manage medium‑sized projects. Ability to lead small project teams. Ability to develop comprehensive project documentation. Ability to identify risks and ensure compliance with enterprise standards. Ability to manage complex technical scenarios and recommend solutions. Ability to handle confidential information with discretion. Ability to work independently on routine tasks with minimal supervision. Legal and EEO Statement We are an Equal Opportunity / affirmative action employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply. The Commonwealth of Massachusetts does not discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, disability, national origin, veteran status, or any other basis covered by law. #J-18808-Ljbffr
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