Box Office Attendant

Legends Global Box Office Attendant

Legends Global combines unmatched expertise with a global reach, offering an end-to-end solution across all areas of venue operations and revenue generation for many of the world's most iconic brands and venues. Legends brings a 360-degree, data-driven approach across planning, sales, partnerships, hospitality, and merchandise, working with top-tier clients to deliver exceptional experiences.

The Box Office Attendant is responsible for assisting guests with all ticketing needs, including purchasing tickets and distributing pre-arranged tickets through will call. This role serves as a key point of contact for patrons and contributes to a positive and welcoming guest experience. In addition to ticketing transactions the Box Office Attendant provides general information about Desert Diamond Arena including event details, schedules and venue policies.

Essential Duties And Responsibilities

• Service guests in a friendly and professional manner
• Assist guests with ticket purchases
• Accurate distribution of will call tickets to guests for various events
• Assist guests with general information regarding Desert Diamond Arena
• Accurately reconcile all sales and will call receipts
• Interact in a professional manner when dealing with other building staff, clients, guests, supervisors and corporate staff

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty with energy and enthusiasm. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education And/Or Experience

• A minimum education level of Highschool Diploma or its equivalency
• Minimum of 0-1 years' work experience
• Must be 18 years of age or older
• High School Diploma or GED preferred
• Must be able to work in a fast paced environment
• Must be able to accurately and efficiently deal with large quantities of cash or other payment methods
• Must exhibit excellent communication and customer service skills
• Must have an understanding or have the ability to learn basic computer skills and Desert Diamond Arena's Ticketing Platform
• Must also have the ability to work varied shifts with can include weekdays, evenings, weekends and holidays
• Previous experience in retail, customer service or live event/entertainment ticketing space preferred but is not required

Skills And Abilities

• Must be able to work in a fast paced environment
• Must be able to accurately and efficiently deal with large quantities of cash or other payment methods
• Must exhibit excellent communication and customer service skills
• Must have an understanding or have the ability to learn basic computer skills and Desert Diamond Arena's Ticketing Platform
• Must also have the ability to work varied shifts with can include weekdays, evenings, weekends and holidays
• Previous experience in retail, customer service or live event/entertainment ticketing space preferred but is not required

Working Conditions

Location: Desert Diamond Arena

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Note:

The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.

Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.