Supervisor on Duty, Operations (Seasonal)

Job Description

Job Description

Description:

JOB SUMMARY :

Join the Dallas Arboretum as a Seasonal Supervisor on Duty, Operations (SOD) and play a key role in creating a beautiful, welcoming, and memorable experience for every guest. In this hands-on leadership position, you will guide and support the janitorial team while ensuring the Arboretum’s grounds, restrooms, and facilities remain clean, safe, and event-ready at all times.

This role blends team leadership, operational oversight, and active fieldwork , requiring a strong attention to detail, a proactive approach, and a commitment to excellence. You’ll coordinate daily workflows, respond to real-time needs across the property, and collaborate with cross-functional teams during events to maintain the Arboretum’s high standards.

Ideal candidates thrive in a dynamic, outdoor environment, enjoy leading by example, and take pride in maintaining spaces that delight visitors in every season. If you’re energized by fast-paced operations, teamwork, and making a visible impact every day, this is a great opportunity to grow your leadership skills while contributing to one of Dallas’ most iconic destinations.

WORK SCHEDULE

The Supervisor on Duty is classified as a Seasonal position, however, will work four 10-hour days a week including weekends and evenings. Specifically, assigned work shifts will be Thursday through Sunday .

ESSENTIAL DUTIES AND RESPONSIBILITIES INCLUDE BUT ARE NOT LIMITED TO:

· Supervise and oversee workflow of staff for efficient productivity and successful completion of duties. Delegate work assignments as appropriate. Assist with dispensing supplies.

· Perform routine janitorial maintenance as specified by Operations Management including cleaning/stocking restrooms, emptying trash cans, cleaning offices, monitoring property for trash on ground, etc.

· Identify, report, handle, and document any problems with facilities as needed (i.e. leaks, broken items, maintenance issues, etc.). Escalate issues in a timely manner, as appropriate.

· Safely operate and be responsible for minor maintenance of janitorial equipment used

· Meet janitorial project completion schedules on a daily, weekly, and monthly basis.

· Assist with special projects as required.

· Meet and check-in with the evening janitorial team daily and confirm their area assignments.

· Partner and maintain communication with Public Events, Guest Experience, and Security teams throughout events to ensure that the guest experience is optimal.

· Support the Security department with handling reported injuries, incidents, and emergencies.

· Perform other duties, as assigned.

SKILLS/QUALIFICATIONS:

· High School education or equivalent

· 2-5 years transferable operations experience, or related experience; 1-year supervisory experience preferred.

· At least 18 years of age

· Basic computer skills

· Basic English understanding and communication skills

· Proficient in workplace safety measures.

· Ability to work flexible hours as needed, including weekends and evenings.

· Ability to lift 30 lbs and to physically and repeatedly walk the property for janitorial/equipment oversight and support in all weather conditions.

· Valid Driver’s license and reliable transportation

· Ability to pass all pre-employment requirements including background check, drug screening, and physical examinations

KEY COMPETENCIES:

· Manage multiple tasks with attention to detail and accuracy, professional work ethic.

· Basic communication in English, required. Bilingual in English and Spanish, preferred.

· Excellent customer service and communication skills

· Ability to organize, delegate and oversee workflow; deadline driven

· Problem analysis and problem-solving skills; good independent judgment skills.

· Flexible, proactive versus reactive skills, with positive problem solution skills

· Self-starter; Initiative, extensive walking and standing

The mission of the Dallas Arboretum and Botanical Garden is to be a garden for all that enriches lives through beauty, learning, and connection. We are a world-class sanctuary where people and plants flourish in the natural environment.

The Dallas Arboretum is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, age, color, ancestry, national origin, place of birth, religion, sex, sexual orientation, gender identity and expression, military or veteran status, genetic characteristics or disability unrelated to job performance.