Multi-Craft Maintenance Technician

Job Description

Job Description

Who We Are

Spot & Tango is a pet health & wellness brand on a mission to make mealtime better for dogs, and life simpler for the people who love them. Our recipes are developed by leading animal nutritionists, and are made with only real, human-grade ingredients... and nothing artificial. Through UnKibble™ and our original fresh-frozen line, we're rethinking what feeding your dog well can look like, one bowl at a time. Since our founding in 2018, we have served over 200 million meals to happy pets across the US and Canada.

We're a team of builders, problem solvers and dog people, united by the belief that dogs deserve better. We're looking for people who want to do the best work of their career, dig into challenges with smart people, and help shape a brand that's redefining an entire category. This is a chance to join a high-growth e-commerce company and have an outsized impact in a fast-paced, ambitious environment. Plus, you get to think about dogs all day.

Who You Are

We are seeking a technically strong Multi-Craft Maintenance Technician to support our freeze drying and packaging operations. This role requires a well-rounded technician who is confident in both mechanical and electrical systems and capable of working independently in a rapidly growing production environment. You will be responsible for maintaining highly automated production systems and supporting operational reliability through structured troubleshooting and preventative maintenance.

Responsibilities

Equipment Reliability & Preventative Maintenance

• Perform scheduled and precision preventative maintenance on production equipment and facility systems
• Inspect, adjust, lubricate, and calibrate machinery to maintain optimal performance
• Identify developing issues before they become downtime events
• Accurately document maintenance activity and findings

Advanced Troubleshooting & Repair

• Diagnose mechanical, electrical, hydraulic, and pneumatic system failures
• Troubleshoot PLC-controlled equipment, VFDs, and motor control systems
• Read and interpret schematics and technical documentation
• Perform structured root cause analysis to prevent repeat failures
• Respond to production issues with urgency and professionalism

Installation & Continuous Improvement

• Assist with equipment installation, modification, and upgrades
• Support automation adjustments and calibration
• Contribute to reliability improvements and process optimization

Compliance & Operational Standards

• Adhere to all food safety, GMP, and OSHA requirements
• Maintain a clean and organized work environment
• Follow established safety protocols and report hazards immediately

Collaboration & Communication

• Work closely with production and leadership teams
• Communicate equipment conditions and repair plans clearly
• Maintain accurate maintenance records

Requirements

We are seeking a technician who takes pride in technical capability and accountability.

Must Have

• High school diploma or equivalent (technical certification preferred)
• 3–5+ years of manufacturing maintenance experience
• Strong mechanical and electrical troubleshooting ability
• Experience with PLC-controlled equipment, VFDs, and HMIs
• Ability to read electrical schematics and mechanical drawings
• Experience with hydraulic and pneumatic systems

Nice to Have

• Food manufacturing or regulated production environments
• Knowledge of GMP, HACCP, and Lean/TPM principles
• Basic welding and fabrication skills
• Familiarity with refrigeration systems
• Bilingual (English/Spanish) proficiency

Work Environment

This position operates in a GMP-regulated food manufacturing facility. Conditions may include:

• Temperature ranges from cold (-10&degree;F) to warm production areas
• Elevated work and confined spaces
• Exposure to noise, moisture, and food allergens

All team members must adhere to PPE and hygiene requirements including hair/beard nets, uniforms, and safety equipment.

Why This Role Stands Out

Modern freeze drying and automated production systems:

• Expanding automation and controls infrastructure
• High standards for technical execution
• Visible impact on product quality and uptime
• Growth-oriented organization investing in operational excellence

If you are a technician who values precision, ownership, and professional standards, this is an opportunity to work in a performance-driven manufacturing environment where your skillset matters.

Spot & Tango is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.