Homeless Outreach Specialist

More than a career . . it's a calling! Founded in 1888, Union Gospel Mission of Tarrant County is a united Christian organization and ministry dedicated to providing love, hope, respect, and a new beginning for homeless women, men, and families. UGM‑TC is funded entirely by the generosity of the community and offers a residency program for individuals looking to maximize their potential and transition out of homelessness. Through the programs and services provided, individuals develop essential life skills to become independent, productive members of our community. UGM‑TC is God’s healthy place to end homelessness one person at a time. Come serve with us! Job Summary: Union Gospel Mission of Tarrant County is on a mission to provide Hope, Respect, and New Beginnings to our unsheltered neighbors through discipleship and the transformational love of Christ. The Homeless Outreach Specialist serves as a compassionate and Christ‑centered advocate for individuals and families experiencing homelessness. This role involves direct street outreach , needs assessment, crisis intervention, and service navigation to promote healing, dignity, and long‑term stability. Guided by trauma‑informed care and the transformational love of Christ, the specialist builds trusting relationships and connects clients to vital resources, while collaborating with internal teams and community partners. Key Responsibilities: 1. Outreach & Relationship Building Conduct regular outreach in shelters, encampments, and public spaces. Build authentic, respectful, and non‑judgmental relationships with clients. Offer prayer and spiritual encouragement when appropriate and welcomed by the client. Maintain a consistent presence to foster trust and engagement. 2. Needs Assessment & Resource Navigation Perform personalized assessments to identify client needs and goals. Address barriers such as trauma, mental health, substance use, and domestic violence. Connect clients to housing, healthcare, food assistance, employment, and other services. Occasionally transport clients to appointments or shelters. 3. Crisis Intervention & Emotional Support Provide trauma‑informed crisis response and emotional support. Use de‑escalation and co‑regulation techniques to promote safety. Advocate for clients within systems to ensure equitable access to services. 4. Collaboration & Coordination Partner with internal teams, churches, and external organizations. Attend community meetings, case reviews, and collaborative planning sessions. Respond to referrals from various stakeholders including law enforcement and faith‑based groups. Outreach Staff will support the Welcome Center with completing intakes when not on outreach or as coverage is needed. 5. Documentation & Reporting Maintain accurate, timely records of outreach activities and client progress. Collect and present data related to outreach efforts. Uphold strict confidentiality and ethical standards. 6. Empowerment & Advocacy Educate clients about available resources and support systems. Encourage goal‑setting, personal agency, and spiritual renewal. Support clients in their journey toward healing and stability. Qualifications: A heart for ministry and a deep commitment to the Gospel of Jesus Christ. High School Diploma or GED required; Bachelor’s degree in Social Work, Psychology, Counseling, Ministry, or related field preferred. Valid Class “C” Driver’s License. Two (2) years of experience in social work or related field. Strong interpersonal, communication, organizational, and problem‑solving skills. Ability to work independently and collaboratively in dynamic, high‑emotion environment. Experience in homeless outreach or working with vulnerable populations. Knowledge of local community resources and housing. Familiarity with trauma‑informed care, mental health, addiction, and domestic violence. Bilingual skills a plus. Proficiency in Microsoft Office Suite. Working Conditions: Field‑based role with frequent travel to encampments and community settings. May involve exposure to varying environmental conditions. Flexible schedule including evenings, weekends, and holidays. Must be able to stand, walk, or sit for long periods and lift up to 25 lbs occasionally. Spiritually supportive environment with regular prayer and devotion. As part of the screening process, you may be asked to provide a pastoral reference. Union Gospel Mission of Tarrant County is a Christian organization that seeks to hire people who align with our beliefs in Jesus Christ. We welcome all Christian denominations into the mission. #J-18808-Ljbffr Union Gospel Mission of Tarrant County