Field Manager (Superintendent)

Field ManagerThe function of this position is to manage, direct, and accept accountability for all field activities and reporting functions associated with the construction of assigned homes in the community. The Field Manager provides leadership in and manages the coordination of all activities within the new home construction process, thus optimizing the effectiveness of TradePartners, ensuring compliance with SheaHomes' customer satisfaction and quality assurance standards, and maintaining a safe work environment.Knowledge / ExperienceHigh school diploma or equivalent required; BA/BS degree preferredAdvanced computer skills / Shea Operating systemsUnderstands, adheres to and mentors others in regards to Shea Homes policies and proceduresConsistently holds and facilitates onsite TradePartner meetingsConsistently delivers homes that meet or exceed minimum quality standards of SheaProven problem solving capabilities through identification of deficiencies and execution of solutionsDemonstrates effective leadership skillsDemonstrates effective knowledge of construction processSpecific ResponsibilitiesKey Result Area #1 – Customer SatisfactionEstablish and maintain regular and proactive communication with assigned customers and log all conversationsManages and resolves customer issues within a timely fashion and communicates progress on completionReview surveys and associated reporting tools to understand trends and adjust accordinglyMaintains customer communication logKey Result Area #2 - SchedulingUpdate construction schedule every day for assigned homesHold TradePartners and suppliers accountable to the construction schedule and confirm on a daily basisEnsure home is next-Trade-readyCoordinate schedule with overall teams' schedule on a daily basisMaintain projected milestones and delivery date and communicate to community team on a weekly basisKey Result Area #3 – Quality AssuranceWalk every room, every house, every dayComplete milestone Quality Assurance inspections, document corrective actions, and follow-up to ensure completion of corrective itemsDeliver a defect-free home to the customerHome to be complete at QA #8Key Result Area #4 – Options ManagementUpdate options tracking notebook and files dailyMaintain an options posting system at each houseVerify options when confirming start with TradePartnerVerify options selection with homeowner at Construction Welcome Meeting (CWM) and Pre-Drywall Orientation (PDO)Check home daily for option installationKey Result Area #5 – Safety and Site ManagementUnderstand and champion the SheaHomes for Active Adults safety programConduct one site safety audit per week and correct all non-compliant activities and behaviors immediatelyEnsure all tailgate safety meetings occur and proper OSHA compliant documentation is in placeEnsure Trades clean and sweep all homes at the end of each dayEnsure each home site is left clean and free of debrisRequires trades to maintain Materials Safety Data Sheets in accordance with OSHA requirementsParticipate in monthly safety training programKey Result Area #6 – TradePartner ManagementEnsure complete knowledge of scope of work before building operation beginsComplete field purchase order paperwork or purchase order requests on same day non-contract work is ordered if applicable.Review and approve invoices dailyDevelop and maintain positive relationships with government agencies and inspectorsCommunicate daily with TradePartner ™ foreman on job siteKey Result Area #7 - Cost ManagementUnderstand and demonstrate utilization of Perseus for work outside of the scope of work and/or contract including but not limited to, the back charge processHave knowledge of the high potential litigation deficiencies and ensure construction practices are followed to avoid litigation.Understand strategies for monitoring and controlling indirects spendingQualities For Position:Earns the respect of team members, TradePartners and peersOffers constructive input at meetingsProven customer communication skillsSelf-starter, strong work ethic, and creative thinkerDemonstrates ability to mentor Level I superintendentsAnticipates and prepares for changeAbility to act without supervisionEffectively handles difficult situationsEncourages participation of othersEffectively maintains a clean and professional jobsite and work areaPro-active thinker and experiences very few crisis situationsActive participation in process improvementParticipates with company mission and vision statementsEffectively manages customer expectations (internal and external)Demonstrates the ability to share "best practices"Extensive knowledge in blueprint reading and redline procedures.Familiar with off-sites practices and ability to trouble shoot challenges.Global awareness of community development.Shea Homes Active Lifestyle Communities is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, or Vietnam era, or other eligible veteran status, or any other protected factor.EOE/M/F/D/V