Director, Payroll Customer Experience & Compliance
OFF OF PAYROLL ADMINISTRATION
The NYC Financial Information Services Agency-Office of Payroll Administration seeks a Director of Payroll Customer Service to ensure compliance with City policies and manage six units including Check Replacement, Ordered Deductions, Transit Benefit, Check Distribution, Payroll Refund and Adjustment, and Union Services. Under minimal supervision, this role will lead procedures, oversee staff, and prepare analytical reports to summarize division activities and demographic data for city employees #J-18808-Ljbffr OFF OF PAYROLL ADMINISTRATION
- ...Customer Success Manager Scout is the AI-native operating system for schools. Our first... ...across data validation, legal compliance, and government reporting. We believe... ...For ~1-3+ years of customer success experience ~ Experience in enterprise SaaS customer...SuggestedLong term contract
$110k - $150k
...Senior Customer Success Manager, Strategic Accounts CMOs approved the AI spend. They... ...impact without losing control of brand, compliance, or quality. That's why Stensul is... ...and other teams to improve the customer experience and inform our roadmap Help strengthen...SuggestedFlexible hours$100k - $130k
...Provider primarily focused on providing CMMC Compliance and Cybersecurity services to the... ...to our growth and are looking to add a Customer Success Manager to our team! CyberSheath... ..., retention, and the customer’s experience. Execution Coordination - Manage the execution...SuggestedContract workRemote workFlexible hours$180k - $230k
...Strategic Customer Success Manager (CSM) The Strategic Customer Success Manager (CSM)... ...the office This role reports to the Director of Customer Success, and salary may land... ...30k OTE depending on qualifications and experience. Responsibilities Own revenue growth...SuggestedWork at office3 days per week- ..., we are unlocking the most impactful dataset for businesses, customer feedback. We centralize feedback across every source, like Twitter... ...built the agentic platform to deploy self improving customer experiences. Now we build systems that scale those solutions.How our CSMs...Suggested
- ...journey. From intelligent routing and compliance to customizable modules and enterprise-... ...how we work, innovate, and support our customers. What Makes an IXOPAYer? We are a global... ...ensuring a consistently excellent customer experience. What You'll Bring Required 3+ years...Temporary workFlexible hours
- ...Services Agency-Office of Payroll Administration (FISA-OPA) seeks to hire the Director of Payroll Customer Service. The Director of Payroll... ...Customer Service ensures compliance with City of New York and... ...professional accounting or auditing experience, at least 18 months of...Full timeFor contractorsWork at officeShift workDay shift
$100.17k - $180.78k
...Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and... ...needs across internal teams and ensuring a positive end-to-end experience. Build and maintain executive-level relationships with client...Full timeContract workTemporary workPart timeWork experience placementLocal areaFlexible hours$147.2k - $200k
...Customer Success Manager, Global Strategic Brands As a Customer Success Manager, Global Strategic Brands you will serve as the strategic... ...execute expansion opportunities, ensuring seamless customer experience through the sales cycle. Advocate for customer needs...Work at officeWeekend work$170 per hour
...Miro, and Webflow. About the role The ideal candidate will be customer-centric and passionate about building strong customer relationships... ...and resolution of customer issues About you Customer-facing experience in Customer Success Management, Account Management, Technical...Remote work$120k - $150k
...Opportunity We are seeking a proactive, relationship-driven Strategic Customer Success Manager (CSM) to ensure our healthcare clients unlock... ...adoption and resolve client issues, streamlining the customer experience Serve as the voice of the customer internally, translating...Contract workRemote work- ...enterprise partners after contract execution. You will own the customer relationship, lead onboarding, drive product adoption, and... ...with cross-functional teams to deliver an outstanding customer experience, nurture renewals, and identify opportunities for account growth...Contract work
$70.9k - $89.5k
...Consultant Enablement: Sales Support: Customer Support: Cross-Functional... ...all escalations made within 24 hours. Compliance and Regulatory knowledge of the product... ...departments to ensure a positive customer experience. Assist with process improvements by working...Flexible hours- OutSystems is seeking a Customer Success Manager to nurture strategic enterprise customers in a fast-growing SaaS environment. You will... .... The role requires 5+ years in customer-facing roles, experience with large enterprise SaaS, and a data-driven approach to forecasting...
- ..., Inc. is seeking a Technical Success Manager (TSM) to ensure customers achieve measurable success with the iCIMS Talent Cloud and related... ..., and Community teams to deliver an exceptional customer experience and help customers realize the full value of #J-18808-Ljbffr...
$230.4k - $286.9k
Director, Product Management - Customer Core & Identity - Business Core Strategy Director, Product Management... ...and sustainable customer experiences through technology. We believe our... ...committed to non-discrimination in compliance with applicable federal, state, and...Full timePart timeLocal area- ...Senior Manager/Director, Customer Success PermitFlow is redefining how America builds. We're... ...development, helping contractors reduce compliance time, de-risk projects, and scale with... ...Operations to improve the customer experience and shape roadmap priorities for enterprise...Full timeFor contractorsWork at officeHome officeMonday to Friday
- Cerby is seeking a Customer Success Manager to partner with customers, advocate for their needs, and drive value from Cerby's security... ...adoption. The role requires 5-10 years in customer success, experience with enterprise clients, strong English communication, and a track...
$140k - $150k
...Assistant Director of Payroll Position type Full-Time Department... ...process improvements, and compliance with internal and external... ...accuracy, efficiency, and user experience. Support cross-... ...attention to detail. A customer-service mindset and commitment...Full timeWork at officeLocal areaImmediate startFlexible hours- ...takeover fraud. Develop and fine-tune rules-based and score-based strategies to balance fraud losses, false positives, and customer experience Drive fraud loss reduction initiatives while maintaining approval and customer satisfaction KPIs Perform root-cause...
- Publicis Groupe is seeking a Director, Customer Experience (CX) to lead insights-driven strategies across healthcare accounts. You will shape customer-centric programs, drive cross-functional collaboration with Planning, Analytics, Media, Data, Creative, and Client teams...
$75k - $85k
..., sales commissions, accounts receivable, customer financing, payroll execution, and supports licensing, insurance, and compliance records that keep the company operating in... ...plus other duties as assigned by management. Experience & Qualifications 5-7+ years in accounting...Contract workFor contractors- Grow Therapy is seeking a Director of Lifecycle & Retention to lead the delivery of an excellent customer experience across our multi-sided marketplace. You will own retention and lifecycle marketing—accountable for strategy and execution—partnering with Product, Engineering...
- ...pricing, and limit strategies - balancing risk, revenue, and customer experience. Leverage data. Use internal, bureau, third-party, and... ...Operations, Marketing, Finance, Product, Engineering, Legal, and Compliance to deploy strategies accurately. Communicate clearly....Work at office1 day per week
- Justworks is seeking a Director of Payroll and Tax Implementation in New York City to lead strategic payroll and tax governance for multi-state clients. You will drive compliant, scalable implementations, partner with GTM teams, and oversee complex migrations to enable...
$170k - $190k
Director of Customer Experience Operations Director of Customer Experience Operations Get AI-powered advice on this job and more exclusive features... ...: build in simulations, edge case protocols, and compliance safeguards Define how success is measured — and how AI continuously...Full timeWork at officeWork from homeFlexible hours$130k - $170k
About the RoleThe Enterprise Customer Success Manager owns the strategic relationship and customer experience across a portfolio of ComplyAdvantage’s enterprise customers... ...partner ecosystem, we help customers turn compliance into a catalyst for growth, operational resilience...Contract workHome office- Thomson Reuters seeks a Director of Customer Trust to shape and operationalize the trust strategy that protects customers and... .... You will partner with security, technology, compliance, product, and customer experience leaders to deliver programs strengthening data protection...
$174.55k - $280.5k
...Shape how customers realize value from AML/KYC solutions by building scalable success strategies... ...and impact. As a Customer Success Director on the Funds Services Operations team,... ...a consistent, high-quality customer experience. You define success metrics and communicate...Full time$269.6k - $307.7k
As a Senior Business Director at Capital One, you will apply your... ...strategic leader within the Customer Data team, you will own the... ...development of new customer experiences, as well as breakthrough technology... ...to non‑discrimination in compliance with applicable federal,...Full timeTemporary workPart timeLocal areaShift work
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Director, Payroll Customer Experience & Compliance. Be the first to apply!
- payroll manager New York, NY
- director of payroll New York, NY
- remote payroll manager New York, NY
- senior payroll manager New York, NY
- global payroll manager New York, NY
- payroll supervisor New York, NY
- customer service account executive New York, NY
- manager customer success team New York, NY
- director customer care New York, NY
- bilingual customer service manager New York, NY


