Patient Service Representative Mentor Peds

Patient Service Representative Mentor Peds

Primary responsibilities are accurate and efficient patient registration, procedure scheduling, charge transmittals, collections, and procurement. Representatives must use quality customer service techniques to ensure patient needs are met. Maintain professional interpersonal skills with patients, physicians and co-workers. Supports department operations as needed. Additional responsibilities include performing other duties as assigned, complying with all policies and standards, and adhering to all requirements to safely and securely maintain Protected Health Information (PHI) for our patients.

Qualifications:

• Education: High School Equivalent / GED (Required)
• Work Experience: 1+ years related experience as a Secretary/Receptionist (Preferred) and customer service experience preferably in the medical field (Required)
• Knowledge, Skills, & Abilities:
• Typing skills 30 wpm (Required proficiency)
• Excellent verbal/communication skills (Required proficiency)
• Detail oriented (Required proficiency)
• Basic computer knowledge (Required proficiency)
• ICD9 coding and medical terminology (Preferred proficiency)

Physical Demands:

• Standing Occasionally
• Walking Occasionally
• Sitting Constantly
• Lifting Rarely up to 20 lbs
• Carrying Rarely up to 20 lbs
• Pushing Rarely up to 20 lbs
• Pulling Rarely up to 20 lbs
• Climbing Rarely up to 20 lbs
• Balancing Rarely
• Stooping Rarely
• Kneeling Rarely
• Crouching Rarely
• Crawling Rarely
• Reaching Rarely
• Handling Occasionally
• Grasping Occasionally
• Feeling Rarely
• Talking Constantly
• Hearing Constantly
• Repetitive Motions Frequently
• Eye/Hand/Foot Coordination Frequently

Travel Requirements: 10%

Primary Location: United States-Ohio-Mentor

Work Locations: 9485 Mentor Ave Mentor 44060

Job: Administrative Support

Organization: Specialty_Care_UHMSO

Schedule: Full-time

Employee Status: Regular

Shift: Days

Job Type: Standard

Job Level: Entry Level

Travel: No

Remote Work: No

Job Posting: May 26, 2026, 4:09:08 PM