Clinical Coordinator
Spine & Joint Centers of America LLC
Job Description
Job Description
Job description
Spine and Joint Centers of Missouri is a growing medical practice that specializes in orthopedics, spine surgery, and interventional pain medicine. We are committed to providing excellent patient care while restoring quality of life, health, and comfort to our patients. We are passionate about creating comfort and getting our patients back to their "normal" after an injury. We are seeking a Clinical Coordinator that is passionate about patient service to join our South County, MO Team!
JOB RESPONSIBILITIES:
Processing faxes for assigned clinics
Answering calls for assigned clinics and providers
Facilitates referral requests
Conducts a quality review of notes and labels to ensure compliance, completeness, and verifies that the correct orders, referrals, and recommendations are documented properly
Verifies the medical lien has been completed and sent for each patient
Perform additional administrative functions when needed
Follows HIPAA guidelines when accessing and sharing patient information
Maintains patient and business confidentiality
All other duties as assigned
May assist with MA duties
REQUIREMENTS:
High school diploma/GED
Medical assistant certification is preferred
Knowledge of general administrative and clerical procedures
Friendly, professional demeanor and positive attitude
Must be able to multi-task
Basic knowledge of standard medical terminology
Able to maintain the confidentiality of private information
Excellent customer service skills including outstanding phone, written, and verbal communication skills
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