Lead Advanced Field Service Technician

As Lead Advanced Field Service Technician at Honeywell, you will play a crucial role in ensuring the optimal performance of our building automation systems. The main function of this position is to respond and resolve complex service calls providing technical support and troubleshooting to Honeywell customers for our Building Automation and Fire Alarm/Detection Systems. Additional responsibilities related to the technical delivery of small service jobs, time and work material, and preventive maintenance may be assigned as well. These customers will have various products installed that fall into the – HVAC, automation controls, life safety, fire, and security systems category as well as their associated computer systems. Your expertise is to ensure system up-time, sustainability, productivity and efficiency of our customers’ facilities. Key Responsibilities Independently troubleshoot and repair complex issues for Building Automation and Fire Alarm/Detection Systems. Install, configure, commission, and tune systems (Building Automation and Fire Alarm/Detection Systems) to meet customer specifications and job requirements. Interpret technical drawings, specifications and codes to support Building Automation and Fire Alarm/Detection system design, installation and integration. Program and conduct preventive maintenance on Honeywell servers and Enterprise Buildings Integrator (EBI) software. Conduct preventive maintenance and inspections to ensure optimal performance of Building Automation and Fire Alarm/Detection Systems. Maintain accurate documentation and service records for compliance and reporting. Mentor junior technicians and support continuous improvement across the team. Travel to customer sites off post as needed, managing your own travel arrangements, site coordination, and reporting. Qualifications Minimum of 5 years experience installing, programming, maintaining and troubleshooting Honeywell Building Automation and Fire Alarm/Detection Systems. Minimum of 5 years experience using building codes, NFPA Fire codes, and industry standards. A valid driver’s license (REAL ID). The ability to meet the background check requirements for federal projects and be able to obtain a Security Clearance due to contractual requirements. Minimum of 2 years experience using CARE and Comfort Point programming software. Minimum of 2 years experience working with open protocols (BACnet, Modbus, OPC, LON, etc.). Must be a US Citizen. Preferred Qualifications A Technical Degree is a Plus. NICET Level II or higher in Fire Alarm Systems. CompTIA Network+, Security+ and other associated network certifications. Experience using Verifire Tools to program Honeywell XLS Fire Alarm Panels. Knowledge of working with Windows based servers, SQL and Honeywell’s Enterprise Buildings Integrator software. Tridium, Niagara, N4, or other commercial industrial systems experience and/or certifications. OSHA 10, OSHA 30, and/or EM385 certification. Job Conditions You will report directly to the Field Service Supervisor and support customers at Fort Bragg, NC and surrounding areas. The schedule is Monday through Friday. A company vehicle will be provided for travel to customer sites and training, along with a company phone, laptop, and expense card for tools and PPE allowance. Benefits Of Working For Honeywell In addition to a competitive salary, leading-edge work, and developing solutions side-by-side with dedicated experts in their fields, Honeywell employees are eligible for a comprehensive benefits package. This package includes employer–subsidized Medical, Dental, Vision, and Life Insurance; Short‑Term and Long‑Term Disability; 401(k) match, Flexible Spending Accounts, Health Savings Accounts, EAP, and Educational Assistance; Parental Leave, Paid Time Off (for vacation, personal business, sick time, and parental leave), and 12 Paid Holidays. #J-18808-Ljbffr Honeywell