Operations Specialist

Operations Specialist

Our client, a financial company, is looking for an Operations Specialist for their Richmond, VA location.

Responsibilities:

• Use Google Suite products daily: Calendar, Gmail, G-Drive, Sheets, Slides, Documents, and Forms.
• Use additional digital tools: Slack, AssetTrack (ServiceNow)
• Manage inventory: record all items received, shipped, moved, etc. in electronic systems; maintain multiple digital tracking docs; participate in weekly cycle counts
• Assist with Sending/Receiving shipments: load/unload trucks, check-in/verify items, prep freight for shipping, update physical labels, and update digital trackers.
• Participate in quality management program: follow guidelines and use checklists to conduct QA/QC checks, capture data, archive QA/QC paperwork and photographs, conduct regular cycle checks
• Attend and complete training/certification for powered hand truck use (stacker and pallet jacks paid for by Client); use electric and manual pallet jacks, use pallet jacks daily and walkie-reach-stacker as needed; conduct daily inspections of warehouse equipment.
• BAU Order Fulfillment: Picking, packing, labeling, and shipping orders accurately to ensure on-time delivery; communicate with internal teams/customers and external partners; manage inventory to ensure proper stock;
• Project Order Fulfillment: work with project managers to develop packing and shipping schedules; manage inventory of project hardware and accessories; provide project updates as needed (daily, weekly, etc.)
• Processing Received Inventory: Add to inventory trackers, inspect/test as needed, store incoming stock, and conduct inventory counts to check for discrepancies (and resolve as needed).
• Equipment Operation: Safely operate warehouse equipment such as electric and manual pallet jacks.
• Record Keeping and date entry: manage inventory trackers, update inventory data using warehouse management systems (Google suite of products, Asset Track, & ServiceNow), enter data manually and with handheld scanner.
• Physical requirements: Ability to lift, push, pull, or carry objects, up to 50 lbs is required; ability to stand, walk, bend, and move for long periods of time; exposure to varied temperatures (some areas are not climate controlled).
• Typical working conditions: Fast-paced environment with; meticulousness to ensure orders are correct and inventory is accurate; Maintain a clean working environment; keep work area neat and tidy; follow safety protocols; report potential hazards; adhere to OSHA standards.
• Communication: Ability to work well in a team; follow instructions; communicate effectively with team members, partners, and customers
• Maintain a consistent focus on safety, teamwork, quality, and communication
• Work standard operating hours of Monday Friday, 8:30 AM 5:00 PM (overtime available weekly but not required).
• Good candidates will exhibit the following characteristics: Google Suite proficiency, teamwork, excellent communication skills, attention to detail (particularly with data entry/integrity), and adherence to safety protocols.

Requirements:

• Top Skills (Must have) Google suite proficiency
• Preferred Skills (Like to have) Order fulfillment or warehouse experience
• Not looking for heavy warehouse background, but need candidates who are technically strong (Knowledge of Digital / ATM machines, software etc), a large Tech company suite (G-sheets),
• Manager is ready to consider fresh College graduates who have strong Digital / Tech background and knowledge of warehouse.
• Warehouse exp is not a deal breaker here. Manager will consider candidates who are strong in Digital exp and G-Sheets background. Candidates should have strong communications.
• Operations Specialist will focus on order fulfillment (BAU and project) and assisting with QA/QC staging.
• Involves data/inventory focus and must understand operations of the overall warehouse
• Experience with google formulas
• Break/fix strategy

Why Should You Apply?

• Health Benefits
• Referral Program
• Excellent growth and advancement opportunities

ICONMA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to any status protected by applicable law.