Revenue Cycle Analyst

About Sunbound Sunbound is Senior Living's Revenue Operating System. We build AI-powered technology for assisted living and skilled nursing operators, giving them one connected platform to run their entire revenue operation. Admissions, private payments, Medicare and Medicaid claims, working capital. Everything between a resident moving in and the cash hitting the bank. Revenue on autopilot. Senior living operators got into this business to care for people. But fragmented systems, manual follow-up, and endless admin work pull them in the wrong direction. We fix that. Sunbound replaces manual revenue work with intelligent automation so operators get back to what matters: care. The results: $1B+ in payments processed annually Operators across 45 states 40,000+ family interactions supported every year 99%+ net collection rates 95%+ on-time payments 40+ hours reclaimed per community per month 96%+ first-pass claims acceptance Trusted by Sinceri, Bickford, Maplewood, Spring Oak, Compass, and Omega. Backed by world-class investors. About the Role We’re looking for a Revenue Cycle Analyst to lead our growing Revenue Cycle Management team. You’ll report to our Director of RCM and help ensure billing for our customers is on-time and accurate. This role includes work across the entire revenue cycle with aspects of billing, follow up, and cash posting. This is a highly collaborative team with lots of opportunities to shape the direction of the Claims team and processes along with partnering with Product to ensure we are building the right tools. What you'll do Review, and submit claims for senior living health providers (specifically assisted living and skilled nursing / nursing home providers) Reconcile and balance remits to daily bank deposits and correctly apply cash to internal and external systems. Ensure coding and documentation compliance with CMS and payer-specific requirements Track claim statuses and remittances Work denials and follow up with unpaid claims proactively Evaluate insurance operations and identify efficiency improvements Analyze EOBs and post manual payments What we're looking for Associate’s or bachelor’s degree required, or 7 years direct and applicable experience. Minimum 5 years of experience in billing, claims follow up, denial management, and cash posting. Strong understanding of hospital, facility, and long term care/ SNF billing processes, Medicare/Medicaid guidelines, managed care plans, and private insurance billing. Exceptional attention to detail, time management, and communication skills. What will make you stand out Certification in medical billing/coding (e.g., CRCR, CPC, CCA) is a plus. Familiarity with electronic health records (EHR) systems and clearinghouses. Experience with payer portals (Availity, Navinet, Provider One, PaySpan, etc.) Compensation Range $72,000 – $75,000 USD Our Values Resilience: We don't give up. If there's a will, there's a way. Customer Care: We respond with empathy and deeply care about solving our customers' problems. Teamwork: We trust, encourage, and hold each other accountable to be our best every day. Ambition: We know we can achieve great things and don't lose sight of the bigger picture. Commitment: We do what we say and uphold our promises: to each other, our customers, and our investors. Attention to Detail: How we do the small things is how we do the big ones. Details make the difference. Why Sunbound If you're looking for a place where your work actually moves the needle, you found it. We move fast, hold a high bar, and care deeply about doing things right. If that's how you're wired, you'll love it here. You'll be surrounded by people who are sharp, humble, and genuinely energized by the mission. A team that shows up for each other, celebrates wins loudly, and has real conversations early. The impact is real too. Every feature shipped, every process improved, every customer supported has a direct effect on seniors and the families navigating one of the hardest transitions of their lives. That's not a marketing line. It's why people choose to stay. And the benefits match the ambition: Competitive comp with equity so you own a piece of what you're building 90% of your medical premium covered Fully paid parental leave Unlimited PTO - and we actively encourage you to use it. Well-rested people do better work, make better decisions, and stay longer. Taking care of yourself isn't a perk here, it's part of the job An AI-native environment where we trust you to do your best work We're building something special here. Come be part of it. Equal Opportunity Employment We are an equal opportunity employer. We welcome amazing people from all backgrounds, experiences, abilities, and perspectives. If you need a reasonable accommodation during the application process, email us at View email address on click.appcast.io #J-18808-Ljbffr